I called in to let them know that.I just bought a new phone and that the phone I previously was receiving the messages that I was supposed to receive on my new phone so I called in to complain so I could get it corrected. Customer service asked me if I had internet service. I said I’ve already explained to the guy that I bought the phone from at T-Mobile. I do not and I said I already have it in my home for my TV. In my computer and she said oh and hung up and turn my whole phone completely off. I cannot make phone calls. I cannot receive phone calls. I cannot send text messages or anything. As soon as I’m going to get some rest, I’m going to follow complaint.I have to that’s being professional.However, I am asking whoever received this message to have my new phone or by in the AM or else I’ve got to file a lawsuit.I have no choice.I need my phone for work.That’s why I went and purchased one. The name Deneen Coleman You already have my email address. I just paint for the new phone. So the phone was on when I called customer service. There was no reason for her to turn it off without an explanation and as abruptly as she did and now I don’t have service to pick up the personnel was supposed to pick up for work tomorrow, I don’t have service to do anything that was rude, unprofessional and unacceptable. Please have my phone on by tomorrow morning at 6 AM. Because if I have to go to the Carrier and get my phone on after a long day of work, I’m also gonna put that in a lawsuit. I’m just gonna write down everything that I have to go through. I don’t care if I get a $100. I just want it on record how it’s allowed to hang up with a customer and then turn their whole phone off.. Guys, have a blessed day.I come in peace, however, that was unprofessional.So now I have to do my new diligence as an intelligent woman with a degree
Turn my phone back on
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