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Worst services by jio fiber

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Hello sir : jio is one of the largest network know in India but very sorry to say that very worst services by jio ! My wifi not working since last week. No one want to take responsibility to repair or active it. I continue try to complating to jio office In amritsar Punjab or online no one is take it seriously.
Jivjot is a officer in amritsar Punjab not picking up my call know ! Plz guide me what to do know . Thanks

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