Being a postpaid customer for 15 yrs, despite not using data connection while on international roaming and ensuring that all mobile setting are in place, I am consistently being invoiced data connection usage for last 4 months. Though the amount is reversed when compliant raised, but no one is fixing the root cause. A common sense when applied, one will notice that only 1/2 pulse is recorded every day in bill @ Rs 6.5/pulse. How can as a customer if I use a data connection & will consistently stop it immediately after 1/2 pulse that too for last 4 months. Rather I will be using more and must vary every day. To me this is more a system generated pulse recorded without being utilized at customer end. Customer is being targeted for this unjustified billing. Be careful on such postpaid invoice being generated.
Unjustified billing raised towards usage of Mobile Internet on International Roaming
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