I raised a relocation request and paid INR 1000 however when the engineer visited on the location he mentioned that they do not have jio air fiber availability in the area (Dynamic Grandeur,E wing,Wadachiwadi road,Undri). I want my amount to be refunded in lieu of non availability of the jio services at the earliest. I am unable to connect customer service hence reaching out for resolution.Below is the transaction details that I received via msg
Dear Customer,
Thank you for your payment of Rs. 1000.00 against JioAirFiber Booking No. LR00000G16AP with Transaction ID : 10832504171229801000.
A voucher worth Rs. 1000.00 will be credited to your MyJio account shortly.
This voucher amount will be adjusted against your final plan payment.
Click https://www.jio.com/my_voucher to view now.
For any queries or support, feel free to contact us on 18008969999.
Team JioAirFiber
