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No Sympathy

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T-mobile made it so difficult to gain access and to replace a phone/Sim card after losing my property. They showed little to no sympathy to the issue I bought to their attention. Because of the strict security measure they have in place, I was force to purchase and enter into a contract with Boost mobile while my service with t-mobile is still open. Soon as I can get things in order, I am canceling this SAD t-mobile service….

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