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Comcast person in charge: I called the department at 855-XXXXX on 4/17/2024 to inquire about my home’s online payment. The female staff member who answered the phone, whose code name was 847, had a very bad attitude and did not answer my questions. She hung up the phone before I could finish speaking, much to my disappointment. This kind of person is not suitable for a customer service position. I hope the company leaders will seriously criticize and educate this woman, otherwise I will withdraw from your online service. I am the owner of account number 8299-7000-4333-XXXX.

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