PuVVNL (Purvanchal Vidyut Vitran Nigam Limited) is a public-sector electricity distribution company serving the Eastern Uttar Pradesh region. If you encounter any issues regarding electricity supply, billing, transformers, or service lines, please lodge your complaint with PuVVNL through their helpline number or online platform. Additionally, you can reach out to their customer service centre or divisional officials for assistance.
To register an electricity complaint, visit the link below:
- Online: File an electricity complaint to UPPCL
- Helpline Number: 18001805025; 1912
- WhatsApp: Message on +918010968292
- Sub-Station JEs: Click to contact
If your lodged complaints remain unresolved within the specified timeframe at the initial level or the divisional office of PuVVNL, please escalate the matter to the Consumer Grievance Redressal Forum (CGRF) of PuVVNL. Additionally, you can file a complaint with the Electricity Ombudsman of Uttar Pradesh.
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You can also reach out or complain with the designated internal grievance cell at the zonal, circle, and divisional offices of PuVVNL via email, phone, or other provided contact details.
Prayagraj Zone
Contact details of the Zonal Officers of PuVVNL:
| Designation | Chief Engineer (CE), Prayagraj |
|---|---|
| gmdallahabadpvvnl@gmail.com |
1. Urban Prayagraj Circle – 1
| Circle/Division, PuVVNL | |
|---|---|
| UEDC 1 Prayagraj Circle 1 | eudc_dgmalld@yahoo.com |
| UEDD Rambagh | eeeuddrambagh@gmail.com |
| UEDD Naini | eeeuddnaini@gmail.com |
| UEDD Kalyani Devi | euddkdald@gmail.com |
| UEDD Karelabagh | euddkba@gmail.com |
| UETD 1 Prayagraj | eeeutdalld@gmail.com |
| UECD Prayagraj | eucdivalld.2011@gmail.com |
2. Urban Prayagraj Circle – 2
| Circle/Division, PuVVNL | |
|---|---|
| UEDC 2 Prayagraj | se.eudc2alld@gmail.com |
| UEDD Bamrauli | euddbm.ald@gmail.com |
| UEDD Mayohall | euddmh_alld@rediffmail.com |
| UEDD Tagore Town | euddtt.alld@gmail.com |
| UETD 2 Prayagraj | eeeutd.alld2@gmail.com |
| UECD 2 Prayagraj | eucd2.alld@rediffmail.com |
3. Prayagraj Circle – 1
| Circle/Division, PuVVNL | |
|---|---|
| EDC 1 Prayagraj | seedc1ald@gmail.com |
| EDD 1 Prayagraj | eddialld@gmail.com |
| EDD Meja | eddaldmeja@gmail.com |
| ETD 1 Prayagraj | eeetd1alld@gmail.com |
4. Prayagraj Circle – 2
| Circle/Division, PuVVNL | |
|---|---|
| EDC 2 Prayagraj | dgm_edc2@yahoo.com |
| EDD 2 Prayagraj | edd_2ald@yahoo.in |
| EDD Fafamau | eddialld@gmail.com |
| EDD Handia | eddhandia@gmail.com |
| ETD 2 Prayagraj | etd2_alld@rediffmail.com |
5. Fatehpur Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Fatehpur | seedcfatehpur@gmail.com |
| EDD-I Fatehpur | eddftp@gmail.com |
| EDD-II Bindki, Fatehpur | edd2ftp@rediffmail.com, edd2fatehpur@gmail.com |
| EDD Khaga | edd3khaga@rediffmail.com |
| ETD Fatehpur | eeetdfatehpur@gmail.com |
6. Pratapgarh Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Pratapgarh | seedcpratapgarh@gmail.com |
| EDD 1 Pratapgarh | i.edd13@yahoo.in |
| EDD 2 Pratapgarh | eddii_pra@yahoo.com |
| EDD Raniganj | eeeddraniganj@yahoo.com |
| EDD Lalganj | eddlalganj@gmail.com |
| ETD Pratapgarh | eeetdpratapgarh@gmail.com |
7. Kaushambi Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Kaushambi | seedckaushambi@gmail.com |
| EDD Kaushambi | eddk@rediffmail.com |
| EDD Chayal | eddchail@gmail.com |
| ETD Kaushambi | etdkaushambi@gmail.com |
Azamgarh Zone
Contact details of the Zonal Officers of PuVVNL:
| Designation | Chief Engineer (CE), Azamgarh |
|---|---|
| ceazhd@yahoo.com |
1. Azambgarh Circle – 1
| Circle/Division, PuVVNL | |
|---|---|
| EDC 1 Azamgarh | seazamgarh@yahoo.in |
| EDD 1 Azamgarh | eeedd1azm@ymail.com |
| EDD 2 Azamgarh | eeedd2azh@gmail.com |
| EDD 3, Lalganj Azamgarh | edd3azamgarh@gmail.com |
| ETD1 Azamgarh | test.azamgarh@gmail.com |
2. Azamgarh Circle – 2
| Circle/Division, PuVVNL | |
|---|---|
| EDC 2 Azamgarh | seedc2azh@gmail.com |
| EDD-4 Phoolpur | eeedd4azh@gmail.com |
| EDD-5, Azamgarh | eeeddvazamgarh@gmail.com |
| EDD-6, Azamgarh | eeeddviazamgarh@gmail.com |
| ETD-2 Azamgarh | eeetdii.azm@gmail.com |
3. Mau Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Mau | dgmedcmau@yahoo.co.in, dgmedcmau@yahoo.com |
| EDD 1 Mau | eddimau@gmail.com |
| EDD 2 Mau | eeedd_iimau@yahoo.co.in |
| EDD 3 Ghosi Mau | eddiiighosi@gmail.com |
| ETD Mau | etdmau@gmail.com |
4. Ballia Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Ballia | seballia2016@gmail.com |
| EDD 1 Rasada Ballia | eeeddirasada@gmail.com, eeeddiballia@gmail.com |
| EDD 2 Ballia | exeneddiibal@gmail.com |
| EDD Bansdih | eeedd3bansdih@gmail.com |
| EDD Bairiya | eeeddivballia@gmail.com |
| ETD Ballia | eeetdballia@gmail.com |
Basti Zone
Contact details of the Zonal Officers of PuVVNL:
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| Designation | Chief Engineer (CE), Basti |
|---|---|
| czebasti@gmail.com |
1. Basti Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Basti | edcbasti@gmail.com |
| EDD 1 Basti | edd1basti@gmail.com |
| EDD 2 Basti | edd2basti@gmail.com |
| EDD 3 Basti | edd3basti@gmail.com |
| EDD Harraiya | eeeddharraiya@gmail.com |
| ETD Basti | etdbasti@gmail.com |
2. Siddharth Nagar Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Siddharth Nagar | seedcsiddharthnagar@gmail.com |
| EDD 1 Siddharthnagar | eeedd_1sdr@rediffmail.com |
| EDD 2 Dumariyaganj | eeedd2dg.sdr@rediffmail.com |
| EDD Bansi | eddbansi@gmail.com |
| ETD Sidharthnagar | etd.siddharthnagar@gmail.com |
3. Sant Kabir Nagar Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Sant Kabir Nagar | edcsantkabirnagar@gmail.com |
| EDD Khalilabad | eeeddkldskn435323@gmail.com, eeeddkldskn@gmail.com |
| EDD Mehdawal | eeeddmehdawal@gmail.com |
| ETD Sant Kabir Nagar | eeetdskn@gmail.com |
Gorakhpur Zone
Contact details of the Zonal Officers of PuVVNL:
| Designation | Chief Engineer (CE), Gorakhpur |
|---|---|
| gmgorakhpurpvvnl@gmail.com |
1. Urban Gorakhpur Circle
| Circle/Division, PuVVNL | |
|---|---|
| UEDC Gorakhpur | seeudcgkp@yahoo.co.in |
| UEDD 1 Gorakhpur | eeeudd1gkp@gmail.com |
| UEDD 2 Gorakhpur | eudd2.gkp@gmail.com |
| UEDD 3 Gorakhpur | euddiii_gkp2008@rediffmail.com |
| UEDD 4 Gorakhpur | eudd4gkp@gmail.com |
| UETD Gorakhpur | eutdgkp@rediffmail.com |
2. Gorakhpur Circle – 1
| Circle/Division, PuVVNL | |
|---|---|
| EDC 1 Gorakhpur | seedcgorakhpur@gmail.com |
| EDD 1 Gorakhpur | eddigkp@gmail.com |
| EDD Champiyarganj | eddcampierganj@gmail.com |
| EDD Chaurichaura | eddchaurichaura@gmail.com |
| ETD 1 Gorakhpur | etdgkp@yahoo.com |
3. Gorakhpur Circle – 2
| Circle/Division, PuVVNL | |
|---|---|
| EDC 2 Gorakhpur | seedc2gkp@gmail.com |
| EDD 2 Gorakhpur | eeeddiigorakhpur@gmail.com |
| EDD Sikriganj | eddsikriganj@gmail.com |
| EDD Kaudiram | eddkaudiram@gmail.com |
| ETD-2 Gorakhpur | etd2gkp@gmail.com |
4. Maharajganj Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Maharajganj | seedcmaharajganj@gmail.com |
| EDD Maharajgnj | eddmaharajganj@gmail.com |
| EDD Anandnagar | anandnagaredd2@gmail.com |
| EDD Nautanwa | eddnautanwa@gmail.com |
| EDD Nichlaol | eddnichlaul@gmail.com |
| ETD Maharajganj | etdmaharajganj@gmail.com |
5. Deoria Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Deoria | seedcdeoria@yahoo.com |
| EDD Deoria | eeedddeoria@gmail.com |
| EDD Salempur | eddsalempur@gmail.com |
| EDD Gauri Bazar | eeeddgauribazar@gmail.com |
| EDD Barhaj | eeeddbarhaj@gmail.com |
| ETD Deoria | etddeoria@rediffmail.com |
6. Kushi Nagar Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Kushinagar | seedckushinagar@gmail.com |
| EDD Kasya | edd_kn@gmail.com |
| EDD Padrauna | eddpadrauna@gmail.com |
| EDD Sevrahi | eddsevarahi@gmail.com |
| EDD Haata | eddhata.kn@gmail.com |
| ETD Kushinagar | etdkushinagar@gmail.com |
Mirzapur Zone
Contact details of the Zonal Officers of PuVVNL:
| Designation | Chief Engineer (CE), Mirzapur |
|---|---|
| eeeswdgkp@gmail.com |
1. Mirzapur Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Mirzapur | seedcmirzapur1@gmail.com |
| EDD 1 Mirzapur | eddimirzapur@gmail.com |
| EDD 2 Mirzapur | eddiimirzapur@gmail.com |
| EDD Chunar | exn.chunar@gmail.com |
| ETD Mirzapur | eeetdmzp@gmail.com |
2. Bhadohi Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Bhadohi | se.edcbhadohi@gmail.com |
| EDD Bhadohi | eeedd1bhadohi@gmail.com |
| EDD Gopiganj | eddgopiganj@gmail.com |
| ETD Bhadohi | etdbhadohi@gmail.com |
3. Sonbhadra Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Sonbhadra | seedcsonbhadra@gmail.com |
| EDD Robertsganj | eeeddrbs@gmail.com |
| EDD Pipri | edd2pipri@gmail.com |
| ETD Robertsganj | eeetdson@gmail.com |
Varanasi Zone
Contact details of the Zonal Officers of PuVVNL:
| Designation | Chief Engineer (CE), Varanasi |
|---|---|
| cezedvns@gmail.com |
1. Urban Varanasi Circle – 1
| Circle/Division, PuVVNL | |
|---|---|
| UEDC 1 Varanasi | seuedcivns@gmail.com |
| UEDD 1 Varanasi | uedd1.bhelupurvns@gmail.com |
| UEDD 2 Varanasi | uedd.2vns@gmail.com |
| UEDD 4 Varanasi | uedd4@yahoo.com |
| UEDD 7 Varanasi | eeuedd7vns@gmail.com |
| UECD 1 Varanasi | uecd1vns@gmail.com |
| UETD 1 Varanasi | eeuetd1vns@gmail.com |
2. Urban Varanasi Circle – 2
| Circle/Division, PuVVNL | |
|---|---|
| UEDC 2 Varanasi | dgmuedc2vns@gmail.com |
| UEDD 3 Varanasi | eeuedd3vns@gmail.com |
| UEDD 5 Varanasi | eeuedd5vns@gmail.com |
| UEDD 6 Varanasi | eeeudd6vns@gmail.com |
| UEDD 8 Varanasi | eeuedd8vns@gmail.com |
| UECD 2 Varanasi | uecd2vns@gmail.com |
| UETD 2 Varanasi | uetd2vns@gmail.com |
3. Varanasi Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Varanasi | dgmedcvns@gmail.com |
| EDD 1 Varanasi | ee.eddivns@yahoo.com |
| EDD 2 Varanasi | eeedd2vns@gmail.com |
| EDD Chirai Gaon | eeeddchiraigaon@gmail.com |
| ETD Varanasi | eevnsetd@gmail.com |
4. Chandauli Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Chandauli | seedcchandauli@gmail.com |
| EDD 1 Chandauli | edd1chandauli@gmail.com |
| EDD 2 Mughal Sarai | eeeddmugalsarai@gmail.com |
| EDD Sakal Diha | eeeddsakaldiha@gmail.com |
| ETD Chandauli | eeetdchd@gmail.com |
5. Ghazipur Circle
| Circle/Division, PuVVNL | |
|---|---|
| EDC Ghazipur | seedcghazipur@gmail.com |
| EDD 1 Ghazipur | eeedd1ghazipur@gmail.com |
| EDD 2 Ghazipur | eeedd2ghazipur@gmail.com |
| EDD 3 Saidpur | eeeddsaidpur@gmail.com |
| EDD Zamania | eeedd4zmn@gmail.com |
| ETD Ghazipur | eeetdgzp@gmail.com |
6. Jaunpur Circle – I
| Circle/Division, PuVVNL | |
|---|---|
| EDC 1 Jaunpur | seedcjnp@gmail.com |
| EDD 1 Jaunpur | eeeddijnp@gmail.com |
| EDD 3 Jaunpur | eeddiiijnp@gmail.com |
| EDD-4 Jaunpur | eeeddivjnp@gmail.com |
| ETD 1 Jaunpur | eeetdjaunpur@gmail.com etdjnp@gmail.com |
7. Jaunpur Circle – II
| Circle/Division, PuVVNL | |
|---|---|
| EDC 2 Jaunpur | seedcjnp2@gmail.com |
| EDD 2 Jaunpur | eeeddiijnp@gmail.com |
| EDD Shahganj | eeeddmachhalishahar@gmail.com |
| EDD Machli Shahar | eeeddshahganj@gmail.com |
| ETD 2 Jaunpur | eeetdjnp2@gmail.com |
8. Civil Circle, Varanasi
| Circle/Division, PuVVNL | |
|---|---|
| Civil Zone (D) Varanasi | cecdpuvvnl@gmail.com |
| ECC (C) Varanasi | secivil.vnspuvvnl@gmail.com |
| ECD, (D) Varanasi | eecivil.vnspuvvnl@gmail.com |
| ECD, (D) Allahabad | ecddall@gmail.com |
| ECD, (D) Gorakhpur | exengrecdgkp@yahoo.com |
| EPMCD Varanasi | eeepmcdvndpuvvnl@gmail.com |
Here are the official contact details for PuVVNL’s Zonal, Circle, and Divisional offices. You can submit your complaints to the IGR Cell at these PuVVNL offices.
If your issue remains unresolved, you can escalate it to PuVVNL’s Corporate or Head Office using the following contact information.
Head Office, PuVVNL
Contact details of the Head Office:
| Designation | Managing Director, PuVVNL |
|---|---|
| Phone Number (Office) | +915422318348 |
| Fax | 05422319439 |
| mdpurvanchalvvnl@gmail.com, directortechpuvvnl@gmail.com | |
| Address | Purvanchal Vidyut Vitaran Nigam Limited, DLW Bhikharipur, Varanasi – 221004. |
If your concern remains unresolved within the specified time limit by PuVVNL officials, you can file a grievance with the CGRF Forum at the respective Circle or Zonal Offices of PuVVNL.
Reference
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