Jharkhand Bijli Vitran Nigam Limited is committed to providing reliable and accessible power distribution services throughout the state of Jharkhand. To ensure the best possible customer support, the Discom maintains a network of divisions and sub-divisions across the service regions.
Need to report an electricity issue? Find the right contact information here, the directory lists divisional and sub-divisional officers of JBVNL, making it easy to register your complaint and get the help you need.
If you are facing an electricity-related issue or want to register a complaint, first try to call the toll-free customer care number and register an online complaint. The available ways to get in touch with JBVNL are:
- JBVNL Helpline Number: 1912, 18003456570, 18001238745
- Email: contactus@jbvnl.co.in
- Online: File an online complaint to JBVNL
Divisional and Sub-Divisional Officers: For more localized assistance, you can directly contact the officers in your area. Find their phone numbers and email addresses listed below.
Important Note: Please provide your customer or connection number and the nature of the complaint with the location of the incident when registering your complaint to help the officials resolve the issue promptly.
If your complaints are not resolved to your satisfaction within the given timeframe, escalate your matter to the Consumer Grievance Redressal Forum (JBVNL) of JBVNL and further, appeal to the Electricity Ombudsman, Jharkhand.
Sub-Divisional Office, JBVNL
These are contact details of sub-divisional offices divided into different sections for your convenience. You can contact the respective officer by using available communication methods.
SDN Section 1
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Adityapur-I | mgressd.adpr1@jbvnl.co.in |
| Adityapur-II | mgressd.adpr2@jbvnl.co.in |
| Amrapada | mgressd.amrpd@jbvnl.co.in |
| Ashok Nagar | mgressd.asngr@jbvnl.co.in |
| Barhi | mgressd.bhzbg@jbvnl.co.in |
| Bundu | mgressd.bndu@jbvnl.co.in |
| Barwadih | mgressd.brdh@jbvnl.co.in |
| Bhurkunda | mgressd.brknd@jbvnl.co.in |
| Bermo | mgressd.brmo@jbvnl.co.in |
| Barharwa | mgressd.brwa@jbvnl.co.in |
| Barwawda | mgressd.brwda@jbvnl.co.in |
| Basukinath | mgressd.bsknt@jbvnl.co.in |
| Chhotagovindpur | mgressd.cgvpr@jbvnl.co.in |
SDN Section 2
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Chas Rural | mgressd.chasr@jbvnl.co.in |
| Chas Urban | mgressd.chasu@jbvnl.co.in |
| Chaibasa (R) | mgressd.chbsr@jbvnl.co.in |
| Essdchaibasa | mgressd.chbsu@jbvnl.co.in |
| Chakulia | mgressd.chkla@jbvnl.co.in |
| Chouparan | mgressd.chprn@jbvnl.co.in |
| Chhaterpur | mgressd.chtpr@jbvnl.co.in |
| Chatra North | mgressd.chtrn@jbvnl.co.in |
| Chatra South | mgressd.chtrs@jbvnl.co.in |
| Chandankiya | mgressd.cndnk@jbvnl.co.in |
| Chirkunda | mgressd.crknd@jbvnl.co.in |
| Digwadhi | mgressd.dgwdh@jbvnl.co.in |
| Dalbhumgarh | mgressd.dlbgr@jbvnl.co.in |
| Daltonganj Rural | mgressd.dlgjr@jbvnl.co.in |
| Daltonganj Urban | mgressd.dlgju@jbvnl.co.in |
SDN Section 3
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Domchanch | mgressd.dmcnc@jbvnl.co.in |
| Dumka Rural | mgressd.dmkar@jbvnl.co.in |
| Dumka Urban | mgressd.dmkau@jbvnl.co.in |
| Dumri | mgressd.dmri@jbvnl.co.in |
| Deoghar | mgressd.dogr@jbvnl.co.in |
| Doranda | mgressd.drnda@jbvnl.co.in |
| DVM | mgressd.dvm@jbvnl.co.in |
| Ghagra | mgressd.ghra@jbvnl.co.in |
| Gomia | mgressd.gmia@jbvnl.co.in |
| Gumla | mgressd.gmla@jbvnl.co.in |
SDN Section 4
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Gomoh | mgressd.gmoh@jbvnl.co.in |
| Ganeshpur | mgressd.gnspr@jbvnl.co.in |
| Godda | mgressd.goda@jbvnl.co.in |
| Gola | mgressd.gola@jbvnl.co.in |
| Giridih Rural | mgressd.grdhr@jbvnl.co.in |
| Giridih Urban | mgressd.grdhu@jbvnl.co.in |
| Garhwa-I | mgressd.grwa1@jbvnl.co.in |
| Garhwa-II | mgressd.grwa2@jbvnl.co.in |
| Ghatshila | mgressd.gtsla@jbvnl.co.in |
| Govindpur | mgressd.gvdpr@jbvnl.co.in |
| HEC | mgressd.hec@jbvnl.co.in |
| Harmu | mgressd.hrmu@jbvnl.co.in |
| Hirapur | mgressd.hrpr@jbvnl.co.in |
| Hazaribagh Rural | mgressd.hzbgr@jbvnl.co.in |
SDN Section 5
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Hazaribagh Urban | mgressd.hzbgu@jbvnl.co.in |
| Jainamore | mgressd.jaimr@jbvnl.co.in |
| Jadugora | mgressd.jdgr@jbvnl.co.in |
| Jugsalai | mgressd.jgsl@jbvnl.co.in |
| Jharia | mgressd.jhra@jbvnl.co.in |
| Jhumri Telaiya | mgressd.jmrtl@jbvnl.co.in |
| Jamtara | mgressd.jmtr@jbvnl.co.in |
| Jamua | mgressd.jmua@jbvnl.co.in |
| Japla | mgressd.jpla@jbvnl.co.in |
| Jasidih | mgressd.jsdh@jbvnl.co.in |
| Koderma | mgressd.kdrm@jbvnl.co.in |
| Khunti | mgressd.khnt@jbvnl.co.in |
SDN Section 6
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Kolebira | mgressd.klbr@jbvnl.co.in |
| Kamdara | mgressd.kmdr@jbvnl.co.in |
| Kanke | mgressd.knke@jbvnl.co.in |
| Kokar | mgressd.kokr@jbvnl.co.in |
| Karkend | mgressd.krknd@jbvnl.co.in |
| Karandhi | mgressd.krndh@jbvnl.co.in |
| Kathara | mgressd.ktra@jbvnl.co.in |
| Katras | mgressd.ktrs@jbvnl.co.in |
| Kudu | mgressd.kudu@jbvnl.co.in |
| Kuju | mgressd.kuju@jbvnl.co.in |
| Lalpur | mgressd.lalpr@jbvnl.co.in |
| Lohardaga | mgressd.lhrdg@jbvnl.co.in |
| Latehar | mgressd.lthr@jbvnl.co.in |
| Loyabad | mgressd.lybd@jbvnl.co.in |
| Madhupur | mgressd.mdpr@jbvnl.co.in |
| Mahagama | mgressd.mhgm@jbvnl.co.in |
| Mihijam | mgressd.mhjm@jbvnl.co.in |
SDN Section 7
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Mukunda | mgressd.mknda@jbvnl.co.in |
| Mandar | mgressd.mndr@jbvnl.co.in |
| Mango | mgressd.mngo@jbvnl.co.in |
| Main Road | mgressd.mnrd@jbvnl.co.in |
| Naya Bazar | mgressd.nbzr@jbvnl.co.in |
| Nagarutari | mgressd.ngrtr@jbvnl.co.in |
| Nirsa-I | mgressd.nrsa1@jbvnl.co.in |
| Nirsa-II | mgressd.nrsa2@jbvnl.co.in |
| Ormanjhi | mgressd.ormnj@jbvnl.co.in |
| Pakur | mgressd.pakr@jbvnl.co.in |
| Phusro | mgressd.phsr@jbvnl.co.in |
| Pathargama | mgressd.ptrgm@jbvnl.co.in |
| Rajdhanvar | mgressd.rjdvr@jbvnl.co.in |
| Rajmahal | mgressd.rjmhl@jbvnl.co.in |
| RMCH | mgressd.rmch@jbvnl.co.in |
| Ramgarh | mgressd.rmgh@jbvnl.co.in |
SDN Section 8
| Manager Sub-Division, JBVNL | Email ID |
|---|---|
| Ratu Chatti | mgressd.rtcti@jbvnl.co.in |
| Ratu Road | mgressd.rtrd@jbvnl.co.in |
| Sarat | mgressd.sart@jbvnl.co.in |
| Sahibganj | mgressd.shbgj@jbvnl.co.in |
| Simdega | mgressd.smdga@jbvnl.co.in |
| Sindri | mgressd.sndr@jbvnl.co.in |
| Tatisilwai | mgressd.taslw@jbvnl.co.in |
| Tisri | mgressd.tisr@jbvnl.co.in |
| Tundi | mgressd.tndi@jbvnl.co.in |
| Tupudana | mgressd.tpdn@jbvnl.co.in |
| Torpa | mgressd.trpa@jbvnl.co.in |
| Upper Bazar | mgressd.ubzr@jbvnl.co.in |
If your complaints are still not resolved, escalate them to the divisional office using the contact details below.
Divisional Office, JBVNL
These are the contact details for the divisional offices of JBVNL. You can register a complaint regarding electricity services that are not resolved at the sub-divisional offices.
DN Region 1
| Senior Manager Division, JBVNL | Email ID |
|---|---|
| Adityapur | smesd.adpr@jbvnl.co.in eee.adp.division@gmail.com |
| Chas | smesd.chas@jbvnl.co.in eeejseb@gmail.com |
| Chaibasa | smesd.chbs@jbvnl.co.in eeesupply.cbsa@gmail.com |
| Chakradharpur | smesd.ckdpr@jbvnl.co.in eee.esd.ckp@gmail.com |
| Chatra | smesd.ctra@jbvnl.co.in eeechatra710@gmail.com |
| Dhanbad Div | smesd.dhbd@jbvnl.co.in eee.dhnjseb@gmail.com |
| Daltonganj | smesd.dlgj@jbvnl.co.in eeedaltonganj@gmail.com |
| Dumka | smesd.dmka@jbvnl.co.in eeedmk@gmail.com |
| Deoghar | smesd.dogr@jbvnl.co.in eeedivision.deoghar@rediffmail.com |
| Doranda | smesd.drnda@jbvnl.co.in |
DN Region 2
| Senior Manager Division, JBVNL | Email ID |
|---|---|
| Gumla | smesd.gmla@jbvnl.co.in eeesgumla@gmail.com |
| Godda | smesd.goda@jbvnl.co.in eee.godda@gmail.com |
| Giridih North | smesd.grdhn@jbvnl.co.in eeegiridih.north@gmail.com |
| Giridih South | smesd.grdhs@jbvnl.co.in eeegiridih_south@yahoo.in |
| Garhwa-I | smesd.grwa1@jbvnl.co.in |
| Garhwa-II | smesd.grwa2@jbvnl.co.in |
| Ghatshila | smesd.gtsla@jbvnl.co.in esd.gts2012@gmail.com |
| Govindpur | smesd.gvdpr@jbvnl.co.in eeegovindpur810@gmail.com |
DN Region 3
| Senior Manager Division, JBVNLSenior Manager Division, JBVNL | Email ID |
|---|---|
| Hazaribagh | smesd.hzbg@jbvnl.co.in eeedivhbag@gmail.com |
| Jharia | smesd.jhra@jbvnl.co.in eee.jhariajbvnl@gmail.com |
| Jamshedpur | smesd.jmpr@jbvnl.co.in eee.supply.jsr@gmail.com |
| Jamtara | 9709270068 smesd.jmtr@jbvnl.co.in eeeesdjmt@gmail.com |
| Koderma | smesd.kdrm@jbvnl.co.in eee.esdkoderma@gmail.com |
| Khunti | smesd.khnt@jbvnl.co.in |
| Kokar | smesd.kokr@jbvnl.co.in |
| Kuju | smesd.kuju@jbvnl.co.in eee.kuju@gmail.com |
DN Region 4
| Senior Manager Division, JBVNL | Email ID |
|---|---|
| Lohardaga | smesd.lhrdg@jbvnl.co.in eeelohardaga@gmail.com |
| Latehar | 9431701403 smesd.lthr@jbvnl.co.in eeeslatehar@gmail.com |
| Loyabad | smesd.lybd@jbvnl.co.in eeeloyabad011@gmail.com |
| New Capital | smesd.ncptl@jbvnl.co.in eee.esdnirsa@gmail.com |
| Nirsa | smesd.nrsa@jbvnl.co.in eeepakur@yahoo.co.in |
| Pakur | smesd.pakr@jbvnl.co.in |
| Ramgarh | smesd.rmgh@jbvnl.co.in eee.ramgarh@yahoo.in |
| Ranchi Central | smesd.rnchc@jbvnl.co.in |
| Ranchi East | smesd.rnche@jbvnl.co.in |
| Ranchi West | smesd.rnchw@jbvnl.co.in |
DN Region 5
| Senior Manager Division, JBVNL | Email ID |
|---|---|
| Sahibganj | smesd.shbgj@jbvnl.co.in eee_sahibganj@yahoo.co.in |
| Simdega | smesd.smdga@jbvnl.co.in eeesimdega@gmail.com |
| Saraikela | smesd.srkl@jbvnl.co.in eee.skla@gmail.com |
| Tenughath | smesd.tngth@jbvnl.co.in |
| Phusro Tenughat | eeetenughat650@gmail.com |
| Madhupur | eeemadhupur@gmail.com |
| Mango | eee.esd.mango@gmail.com |
Still not resolved? You may write to the head office or escalate the matter to the CGRF Forum of JBVNL at circle and zonal offices.
Zonal General Manager, JBVNL
These are the contact details of zonal general managers whom you can write to lodge a consumer grievance to the CGRF Forum.
| Area General Manager, BVNL | Email ID |
|---|---|
| Dhanbad | gmesa.dhanbad@jbvnl.co.in, gm_dhnjseb@yahoo.co.in |
| Dumka | gmesa.dumka@jbvnl.co.in, gm_esadk@rediffmail.com |
| Giridih | gmesa.giridih@jbvnl.co.in, gmgiridih@gmail.com |
| Hazaribagh | gmesa.hazaribagh@jbvnl.co.in, generalmanager12@gmail.com |
| Jamshedpur | gmesa.jamshedpur@jbvnl.co.in, sesa.jsr13@yahoo.in |
| Medininagar | gmesa.medininagar@jbvnl.co.in, gm_mdnjseb@yahoo.co.in |
| Ranchi | jseb_ranchiarea@rediffmail.com |
Trusted Source: To get the official phone numbers of respective officers of JBVNL, click here.
Finally, if you are not satisfied with the final resolution or your complaints are not addressed within 60 days or a given timeframe, you can appeal to the Electricity Ombudsman, Jharkhand.
