Amazon.com Inc. US is your one-stop shop for millions of products, from everyday essentials to tech gadgets. Enjoy free shipping, exclusive deals, and entertainment with Prime membership. Stream movies, music, and shows, or dive into ebooks and audiobooks.
Complaint Registration:
| Registration Fee | $0 (No Charges) |
| Resolution Time | Up to 30 Days |
| Payment Refund | Within 30 working days (may vary in different countries as per the law of the nation) |
Facing an issue? Amazon has these communication methods for complaint resolution:
- Start online: Access your order details and initiate a return, request a refund, or chat with customer service directly on the Amazon App or website.
- Call back support: Reach a representative by phone or hotline for personalized assistance.
Remember, to clearly state your issue and desired outcome at each step. If unsatisfied, escalate the disputed or unresolved cases to the higher officers. Further, approach the consumer protection agencies or online dispute resolution platforms.
