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CFC, MSEDCL: Phone Number and Email to File an Electricity Complaint at Consumer Facilitation Centers (CFCs) of MSEDCL

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Maharashtra State Electricity Distribution Company Limited (MSEDCL) is the primary power distribution company responsible for providing electricity to a large portion of the state of Maharashtra in India. As a consumer, you may occasionally encounter issues related to your electricity supply, such as power outages, faulty meters, billing discrepancies, or other service-related problems. MSEDCL has various avenues to help you register and resolve electricity complaints.

How to Register an Electricity Complaint to MSEDCL?

MSEDCL offers several ways to register a complaint:

  • Online: File a complaint to MSEDCL
  • Call Center: Dial the MSEDCL helpline number (1912 / 18002123435 / 18002333435 )
  • SMS: Send an SMS with your complaint details to a designated MSEDCL number.
  • Consumer Facilitation Center (CFC): You can call the local CFCs to register an electricity complaint or email your concerns.

Consumer Facilitation Centers (CFCs), MSEDCL

MSEDCL has established Consumer Facilitation Centers (CFCs) across its distribution areas to provide consumers with a direct and convenient way to address their electricity-related concerns. These centres offer a variety of services, including:

  • Complaint Registration: Lodge complaints about power supply issues, billing problems, meter faults, and other service-related matters.
  • Application for New Connections: Apply for new electricity connections for residential, commercial, or industrial purposes.
  • Bill Payment: Pay your electricity bills directly at a CFC.
  • Queries and Assistance: Get answers to your electricity-related questions and receive help with various processes.

Each CFC has provided local helpline numbers and emails for the consumers where you can register your electricity complaint or visit in person to submit a written complaint at the nearest CFC office in Maharashtra. Here’s how you can communicate with the appointed officials.

Contact Details of MSEDCL CFCs

Phone Number and Email of respective CFCs:

Region 1:

CFC, MSEDCL Contact Information
Ganesh Khind (Pimple Saudagar) Phone: +917875767547, 02027201112
Email: cfcgk@mahadiscom.in
Rasta Peth Phone: +917875767094, 02026061582
Email: cfcrp@mahadiscom.in
Amravati Phone: +917875763792, 07212660164
Email: cfcamtu@mahadiscom.in
Nagpur Phone: +917875761030, 07122237048
Email: cfcngp@gmail.com
Nanded Phone: +917875764471, 02462254200
Email: cfcnanded@mahadiscom.in
Baramati Phone: +917875768061, 02112222245
Email: cfcbmt@gmail.com
Kalyan Phone: +918879626149, 02512301965
Email: cfckalyan@mahadiscom.in, ccfckalyan@gmail.com
Nashik Phone: +917875766094, 02532504250, 02532503250
Email: cfcnashiku@mahadiscom.in
Kolhapur Phone: +917875769070, 02312668079
Email: ccfckolhapur@mahadiscom.in
Vasai Phone: +917875760617, 02502393964, 02502393963
Email: cfcvasai@mahadiscom.in, ccfcvasai@gmail.com

Region 2:

CFC, MSEDCL Contact Information
Vashi Phone: +919930024853, 02227890699
Email: cfcvashi@mahadiscom.in
Thane Phone: +918879622579, 02225826689
Email: cfcthane@gmail.com
Kotharud Phone: +917875767855, 02025452320
Email: cfckothrud@mahadiscom.in
Satara Phone: +917875768534, 02162282243
Email: cfcstr@gmail.com
Sangali Phone: +917875769317, 02332300284
Email: cfcsangli00@gmail.com
Ahmednagar Phone: +917875762200, 02412346555
Email: ccfcahmednagar@gmail.com
Chandrapur Phone: +917875761187, 07172273720
Email: ccfcchandrapur@mahadiscom.in
Akola Phone: +917875763330, 07242420779
Email: ccfc_akola@mahadiscom.in
Latur Phone: +917875762041, 02382253629
Email: dyeeccfc@mahadiscom.in
Dombivali Phone: +918879626678, 8879626708
Email: ccfcdombivali@gmail.com

Region 3:

CFC, MSEDCL Contact Information
Solapur Phone: +917875768270, 02172727123
Email: ccfcsolapur@gmail.com
Bhandup Phone: +918879558835, 8879922938
Email: aeeccfcbhandup@gmail.com
Bhandara Phone: +917875150703, 07184251116
Email: dyeccfcbhandara@ho.mahadiscom.in
Shivajinagar Phone: +917875767494, 02025650571
Email: cfcshivajinagar@gmail.com
Ulhasnagar Phone: +918879627479, 2512713024
Email: ccfculhasnagar@mahadiscom.in
Virar Phone: +918550997989
Email: ccfcvirar@gmail.com
Aurangabad (U) Phone: +917066042148, 02402352666
Email: ccfcaurangabad@gmail.com

If your complaints are still not resolved by the appointed Executive Engineers at CFCs then you can escalate the complaint to Divisional Offices.

Further, you can lodge a grievance to the Consumer Grievance Redressal Forum (CGRF) of the Maharashtra State Electricity Distribution Company Ltd.

Finally, you can appeal to the Electricity Ombudsman of Maharashtra by filing a representation against the final decision of the CGRF.

At the Complaint Hub App, you can file any complaint to the listed companies including MSEDCL and escalate to the higher authorities. The DooAI Assistant with help you to draft notices, write complaints, and suggest the applicable laws.


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