Dakshinanchal Vidyut Vitaran Nigam Ltd. (DVVNL) is a state-owned power distribution company in Uttar Pradesh. It was established in 2003 as a subsidiary of UPPCL (Uttar Pradesh Power Corporation Limited)2. DVVNL is responsible for providing electricity services in the southern part of Uttar Pradesh and serves Agra, Aligarh, Firozabad, Mathura, Jhansi, Kanpur, Banda, Etawah, and Farrukhabad.
To lodge an electricity-related complaint, customers can reach out to the customer service department via a toll-free helpline number or WhatsApp for queries and grievances. Additionally, they have the option to file complaints online, track their progress, or seek compensation for electrical accidents.
- Online: File an electricity complaint to UPPCL
- Helpline Number: Call the toll-free number 1912 / 18001803023 or message on the WhatsApp number +918010957826.
- Email: send an email to dvvnlccc@gmail.com
- Sub-Station DVVNL JEs: Click to contact
If your complaints with DVVNL remain unresolved within the specified timeframe at the initial level sub-station or the sub-divisional office, please escalate the matter to the Consumer Grievance Redressal Forum (CGRF) of DVVNL. Additionally, you can file a complaint with the Electricity Ombudsman of Uttar Pradesh.
Before this, escalate the complaint to the Internal Grievance Redressal Cell through “Jansuwai UP (Samadhan)” to the Executive Engineers of the Divisional Offices of Dakshinanchal Vidyut Vitran Nigam Limited.
You may also contact or complain to the designated internal grievance cell at the zonal, circle, and divisional offices of DVVNL via email, phone, or other provided contact methods.
Agra Zone – 1
Contact details of the Zonal Officers of DVVNL:
| Designation | Chief Engineer, Agra Zone – 1 |
|---|---|
| Phone Number | N/A |
| gmagradvvnl@gmail.com |
1. Agra Circle – 1
| Circle/Division, DVVNL | Email ID |
|---|---|
| EUDC-II, Agra | eudcagra2@yahoo.co.in |
| EUDD-I, Agra | Not Available |
| EUDD III, Agra | eudd3agra@yahoo.com |
2. Firozabad Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Firozabad | seedcfzd03463@gmail.com |
| EDD-I, Firozabad | xeneddfzd@gmail.com |
| EDD, Shikohabad | eedskb@gmail.com |
| EDD, Sirsagunj | eeeddsgj@gmail.com |
| EDD, Jasrana | EDDJASRANA@gmail.com |
| EDD, Tundla | xentundla@gmail.com |
| EUDC, Firozabad | seeudcfzd@gmail.com |
| EUDD, Firozabad | eeeuddfzd@gmail.com |
| EUDD-II, Asfabad | eudd2fzd@gmail.com |
3. Mainpuri Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Mainpuri | seedcmnp@yahoo.com |
| EDD-I, Mainpuri | uppclmpi@yahoo.co.in |
| EDD-II, Mainpuri | eeedd2mnp@gmail.com |
| EDD-III, Mainpuri | eeedd3mnp@gmail.com |
4. Agra (Fatehabad) Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC-II, Agra (Fatehabad) | seedc2fatehabad@gmail.com |
| EDD, Bah | eeeddbah@gmail.com |
| EDD, Etmadpur | eeeddetma@gmail.com |
| EDD-III, Fatehabad | eeeddftd@gmail.com |
Agra Zone – 2
Contact details of the Zonal Officers of DVVNL:
| Designation | Chief Engineer, Agra Zone – 2 |
|---|---|
| Phone Number | N/A |
| N/A |
1. Agra Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC-I, Agra | seedcagra@gmail.com |
| EDD-I, Sikandra, Agra | eeedd1agra@gmail.com |
| EDD-II, Kamla Nagar, Agra | kumargaurav28081991@gmail.com |
| EDD-IV, Kirawali | eeedd4agra@gmail.com |
| EDD, Kheragarh | eeeddkheragarh@gmail.com |
2. Mathura Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Mathura | edc.mtr@gmail.com |
| EDD-I, Mathura | eddimtr@gmail.com |
| EDD-II, Kosikalan | eddkosi@gmail.com |
| EDD, Govardhan | eddgoverdhan@gmail.com |
3. Mathura Urban Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EUDC, Mathura | seeudcmathura@gmail.com |
| EUDD-I, Mathura | euddmathura1@gmail.com |
| EUDD-II, Vrindavan | euddvrindaban2@gmail.com |
| EUDD-III, Mathura | euddmathura3@gmail.com |
4. Mathura Circle – 2
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC-II, Mathura | seedc2mathura@gmail.com |
| EDD-III, Mathura | eddiiimathura@gmail.com |
| EDD, Mant | eddmantmathura@gmail.com |
Aligarh Zone
Contact details of the Zonal Officers of DVVNL:
| Designation | Chief Engineer, Aligarh Zone |
|---|---|
| Phone Number | N/A |
| cealigarhzone@gmail.com |
1. Aligarh Urban Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EUDC, Aligarh | seeudcaligarh@gmail.com |
| EUDD-I, Aligarh | eeeudd1alg@gmail.com |
| EUDD-II, Aligarh | eeeudd2alg@gmail.com |
| EUDD-III, Aligarh | eeeudd3alg@gmail.com |
| EUDD-IV, Aligarh | eeeudd4alg@gmail.com |
| ECGRF Aligarh | ecgrfaligarh@gmail.com |
2. Aligarh Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Aligarh | edc1aligarh@gmail.com |
| EDD-I, Aligarh | edd1aligarh@gmail.com |
| EDD-II, Aligarh | eeedd02aligarh@gmail.com |
| EDD-III, Aligarh | eeeddiiialigarh@gmail.com |
3. Etah Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Etah | se.edcetah@gmail.com |
| EUDD, Etah | xe.euddetah@gmail.com |
| EDD, Etah | ee.edd.etah@gmail.com |
| EDD-II, Etah | edd2etah@gmail.com |
| EDC, Hathras | edchathras@gmail.com |
| EDD-I, Hathras | eehathras1@gmail.com |
| EDD-II, Hathras | edd2hathras@gmail.com |
| EDD-III, Hathras | edd3hathras@gmail.com |
| EDD-IV, Sadabad | eeedd4sadabad@gmail.com |
| EDC, Kasganj | se.edc.ksj@gmail.com |
| EDD, Kasganj | edd1kasganj@gmail.com |
| EDD, Kasganj (Rural) | edd.kasganj.rural@gmail.com |
4. Aligarh Circle – II
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC-II, Aligarh | seedc2aligarh@gmail.com |
| EDD-IV, Aligarh | edd4aligarh@gmail.com |
| EDD-V, Aligarh | edd5khair@gmail.com |
| EDD-VI, Aligarh | edd6aligarh@gmail.com |
Banda Zone
Contact details of the Zonal Officers of DVVNL:
| Designation | Chief Engineer, Banda Zone |
|---|---|
| Phone Number | N/A |
| chiefengineerdbz@yahoo.com |
1. Banda Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Banda | seedcbanda2017@gmail.com |
| EDD, Banda | bandadivision@gmail.com |
| EUDD, Banda | euddbanda@gmail.com |
| EDD Atarra | eeeddatarra@gmail.com |
2. Hamirpur Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Hamirpur | seedchmp@gmail.com |
| EDD, Hamirpur | eddhamirpur@gmail.com |
| EDD, Rath | eeeddrath6@gmail.com |
3. Chitrakoot Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Chitrakoot | seedcckt2017@gmail.com |
| EDD, Chitrakoot | eddchitrakoot9215@gmail.com |
| EDD, Chitrakoot (Rajapur Rural) | eddrajapurchitrakoot@gmail.com |
4. Mahoba Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Mahoba | seedcmahoba@gmail.com |
| EDD, Mahoba | eddmahoba@yahoo.com |
| EDD-II, Mahoba | eddmahoba2nd@gmail.com |
Jhansi Zone
Contact details of the Zonal Officers of DVVNL:
| Designation | Chief Engineer, Jhansi Zone |
|---|---|
| Phone Number | N/A |
| cedjhansi@gmail.com |
1. Jhansi Urban Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EUDC, Jhansi | eudcjhansi@gmail.com |
| EUDD-I, Jhansi | jhansieuddi@gmail.com |
| EUDD-II, Jhansi | eempjhs@gmail.com |
2. Jhansi Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Jhansi | seedcjhansi@gmail.com |
| EDD-II, Jhansi | eeeddiijhs.4148@ymail.com |
| EDD, Mauranipur | eeeddmauranipur@gmail.com |
3. Orai Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Orai | seedcorai@gmail.com |
| EDD-I, Orai | edd1orai@gmail.com |
| EDD-II, Orai | edd2orai@gmail.com |
4. Lalitpur Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Lalitpur | seedclalitpur1@gmail.com |
| EDD, Lalitpur | executiveengineer64@yahoo.com |
| EDD-II, Lalitpur | edd2.lalitpur@gmail.com |
Kanpur Zone
Contact details of the Zonal Officers of DVVNL:
| Designation | Chief Engineer, Kanpur Zone |
|---|---|
| Phone Number | N/A |
| gmkanpurdvvnl@gmail.com |
1. Kanpur Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Kanpur | tender.edckanpur@gmail.com |
| EDD-I, Kanpur | eeeddknp@rediffmail.com |
| EDD-II, Chaubepur | eeeddchaubepur@gmail.com |
| EDD, Ghatampur | eddghatampur@gmail.com |
2. Etawah Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Etawah | seedcetw@gmail.com |
| EDD-I, Etawah | eeeddetawah@gmail.com |
| EDD-II, Etawah | khursheedismaildvvnl@gmail.com |
| EDD-III, Saifai | edd3saifai@gmail.com |
3. Farrukhabad Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Farrukhabad | ankittiwari3035@gmail.com |
| EUDD, Farrukhabad | eeeuddfbd11@gmail.com |
| EDD, Farrukhabad | eeeddfbd@gmail.com |
| EDD, Kaimganj | eeeddkaimganj@gmail.com |
4. Kannauj Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Kannauj | piyushdubey15061993@gmail.com |
| EDD, Kannauj | xeneddkannauj@gmail.com |
| EDD, Chhibramau | xeneddcbr@gmail.com |
| EDC, Auraiya | seedcauraiya1@gmail.com |
| EDD, Auraiya | eddauraiya@rediffmail.com |
| EDD, Dibiapur | edd.dibiapur@gmail.com |
5. Kanpur Dehat Circle
| Circle/Division, DVVNL | Email ID |
|---|---|
| EDC, Kanpur Dehat | tender.seedckd@gmail.com |
| EDD, Pukhraya | ee.eddpukhrayan@gmail.com |
| EDD, Kanpur Dehat | ee_eddkanpurdehat@rediffmail.com |
| EDD, Jhinjhak | eeeddjhinjhak2@gmail.com |
These are the official contact details for DVVNL’s Zonal, Circle, and Divisional offices. If you have any complaints, please direct them to the Internal Grievance Redressal (IGR) Cell at these DVVNL offices through Jansunwai – UP (Integrated Public Grievance Portal).
If your complaint remains unresolved, you may escalate it to DVVNL’s Head Office.
Head Office, DVVNL
Contact details of the Head Office:
| Designation | Managing Director, DVVNL |
|---|---|
| Phone Number | 18001803023, |
| Fax | +915622605465 |
| dvvnlmd@gmail.com, dvvnlccc@gmail.com | |
| Address | Dakshinanchal Vidyut Vitran Nigam Limited, Head Office, Urja Bhavan, NH – 2 (Agra – Delhi Bypass Road), Sikandra, Agra – 282002 |
If your concern remains unaddressed within the designated timeframe by DVVNL officials, you have the option to file a complaint with the Consumer Grievance Redressal Forum (CGRF) at the respective Circle or Zonal Offices of DVVNL.
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