Egregious Customer Service

I purchased a printer directly from HP online last week. When it arrived, it was not what I had expected. When I called to return it, I was told I would have a return label in 12 – 24 hours. That was several days ago. Later, I was told I would have to wait another 24 hours. On Saturday, I was told I would have a label via email this morning. I have spoken with umpteen representatives around the world. The background noise is insulting and makes it difficult to understand and communicate. Three times I was cutoff or disconnected with no return call. Today, I was told I would have to wait 5 – 8 days for a return label, ostensibly because FEDEX screwed up. I have four HP products in my home. Never again will I buy anything from a company that will not provide a contact number for someone in the US who likely could resolve this issue. I am left with the impression that HP goes out of its way to make life difficult for customers who wish to cancel and return products. I have spent about four hours since Thursday of last week on the phone to no avail whatsoever. It is insulting. Apparently, HP thinks customers exist to serve at the pleasure of HP.