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Bad service contracts

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We pay $355 per month for our services. We do not have internet service and that has been for 4 years. We have Roku services which is only $30 a month. The majority of what is provided does not work or exist. It took 4 appts before someone showed up with the proper supposed wifi modem hookup. This is a phony TV service that we give them money for nothing. This is fraud and has been ongoing for 4 years. What are they doing in reality? Quality of service is non-existent and getting away with highway robbery.

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