This letter is to notify you that as AT&T customers, that AT&T has recently completely abandoned all telephone service to their customers in our regional areas. They have done this without any prior notification. AT&T has offered nocomprehensible explanation with no evident plan of action for the return our service. In short, AT&T has left all of their customers with zero means of communication and highly susceptible to life threatening events that if left unresolved could lead to catastrophic outcomes.
Please be aware that we have had no telephone service since Wednesday July 17th. This issue must be resolved immediately, and by legal action if necessary. We have tried diligently to procure other telephone service providers; however, for some inexplicable reason AT&T is the only service provider that seems to have jurisdiction in managing our service and equipment. We respectfully insist that you take some responsibility and initiative to urgently resolve this matter.
