Pashchimanchal Vidyut Vitran Nigam Limited (PVVNL) is a state-owned electricity distribution company that supplies electricity to the western region of Uttar Pradesh.
If you are facing any issues with your electricity supply, billing, metering, or connection, you can register a complaint with PVVNL through the online portal, the consumer app, the toll-free number, or visit the nearest customer service center.
To register an electricity complaint, visit the link below:
- Online: File an electricity complaint to UPPCL
- Helpline Number: 18001803002; 1912
- WhatsApp: Message on +917859804803
- Sub-Station JEs: Click to contact
If your lodged complaints remain unresolved within the specified timeframe at the initial level sub-station or the sub-divisional office of PVVNL, please escalate the matter to the Consumer Grievance Redressal Forum (CGRF) of PVVNL. Additionally, you can file a complaint with the Electricity Ombudsman of Uttar Pradesh.
Before this, you should escalate the complaint to the Internal Grievance Redressal Cell through “Jansuwai UP (Samadhan)” to the Executive Engineers of the Divisional Offices of Pashchimanchal Vidyut Vitran Nigam Limited.
You can also contact or complain with the designated internal grievance cell at the zonal, circle, and divisional offices of PVVNL via email, phone, or other below-provided contact methods.
1. Meerut – 1 Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Chief Engineer Meerut (Level-2) | cemeerut@pvvnl.org |
| EUDD 1 Meerut | eeeudd1mrt@pvvnl.org |
| EUDD 2 Meerut | eeeudd2mrt@pvvnl.org |
| EUDD 3 Meerut | eeeudd3mrt@pvvnl.org |
| EUDD 4 Meerut | eeeudd4mrt@pvvnl.org |
| EUDD 5 Meerut | eeeudd5mrt@pvvnl.org |
| EUTD Meerut | eeeutdmrt@pvvnl.org |
2. Meerut – 2 Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Chief Engineer Meerut Zone-II | cemeerut@pvvnl.org |
| EDD 1 Meerut | eeedd1mrt@pvvnl.org |
| EDD 1 Mawana | eeedd1mawana@pvvnl.org |
| EDD 1 Baghpat | eeedd1baghpat@pvvnl.org |
| EDD 1 Baraut | eeedd1brt@pvvnl.org |
3. Ghaziabad – I Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Chief Engineer Ghaziabad Zone-I | cegzb@pvvnl.org |
| EUDC 1 Ghaziabad | seeudc1gzb@pvvnl.org |
| EUDD 1 Ghaziabad | eeeudd1gzb@pvvnl.org |
4. Ghaziabad – II Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Chief Engineer Ghaziabad Zone-II | cegzb@pvvnl.org |
| EDC Ghaziabad | segzb@gmail.com |
| EDC Loni | seedcloni@pvvnl.org |
| EDD Modinagar | eeeddmodinagar@pvvnl.org |
| EDD Muradnagar | eeeddmuradnagar@pvvnl.org |
| EDD 1 Loni | eeedd1loni@pvvnl.org |
5. Ghaziabad – III Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Chief Engineer Ghaziabad Zone-III | cegzb@pvvnl.org |
| EUDC 2 Ghaziabad | seeudc2gzb@pvvnl.org |
| EUDD 11 Ghaziabad (Khoda) | eeeudd11gzb@pvvnl.org |
6. Bulandshahar Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Chief Engineer Bulandshahr Zone | cebsr@pvvnl.org |
| EDC Hapur | seedchapur@pvvnl.org |
| EDC 1 Bulandshahr | seedc1bsr@pvvnl.org |
| EDD 1 Hapur | eeedd1hapur@pvvnl.org |
| EDD 2 Hapur (Pilkhua) | eeedd2hapur@pvvnl.org |
| EDD Gharmukteswar | eeeddgarh@pvvnl.org |
| EDD Khurja | eeedd1khurja@pvvnl.org |
| EDD Syana | eeeddsyana@pvvnl.org |
| EDD Jahagirabad | eeeddjzbd@pvvnl.org |
| EDD Debai | eeedddebai@pvvnl.org |
7. Noida Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Chief Engineer Noida Zone | cenoida@pvvnl.org |
| EUDC 1 Noida | seeudc1noida@pvvnl.org |
| EDD Greater Noida | eeeuddgnoida@pvvnl.org |
8. Saharanpur Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Office Chief Engineer (Distribution), SRE Zone | cesre@pvvnl.org |
| EUDC Saharanpur | seeudcsre@pvvnl.org |
| EDD Deoband | eeedddeobandh@pvvnl.org |
| EDD Behat | eeeddbehat@pvvnl.org |
| EDD Nakur | eeeddnakur@pvvnl.org |
| EDD Maniharan Rampur | eeeddrampurm@pvvnl.org |
9. Muzaffarnagar Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Office Chief Engineer, MuzaffarnagarvZone | cesre@pvvnl.org |
| EUDC Muzaffarnagar | seeudcmzn@pvvnl.org |
| EDC 1 Muzaffarnagar | seedc1mzn@pvvnl.org |
| EDC Shamli | seedcshamli@pvvnl.org |
| EDD Khatauli | eeeddkhatauli@pvvnl.org |
| EDD Bhudana | eeeddbudhana@pvvnl.org |
10. Moradabad Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Office Chief Engineer (Distribution) MBD Zone | cembd@pvvnl.org |
| EUDC Moradabad | seeudcmoradabad@pvvnl.org |
| EDC Moradabad | seedcmbd@pvvnl.org |
| EDC Sambhal | seedcsambhal@pvvnl.org |
| EDC Rampur | seedcrampur@pvvnl.org |
| EUDD 1 Moradabad | eeeudd1mbd@pvvnl.org |
| EDD Chandausi | eeeddcndsi@pvvnl.org |
| EDD Babrala | eeeddbbrl@pvvnl.org |
| EDD Sambhal | eeeddsambhal@pvvnl.org |
| EDD 1 Rampur | eeedd1rampur@pvvnl.org |
| EDD Milak | eeeddmilak@pvvnl.org |
| EDD Bilaspur | eeeddbilaspur@pvvnl.org |
11. Gajraula Zone
Contact details of the Zonal/Divisional Officers of PVVNL at Level 2:
| Zone/Division, PVVNL | Email ID |
|---|---|
| Office Chief Engineer (Distribution) Gajraula Zone | cembd@pvvnl.org |
| EDC Amroha | seedcamroha@pvvnl.org |
| EDC Bijnor | seedcbijnor@pvvnl.org |
| EDC Dhampur | sedhampur@pvvnl.org |
| EDD 1 Amroha | eeeddamroha@pvvnl.org |
| EDD 1 Gajraula | eeeddgjr@pvvnl.org |
| EDD 1 Bijnor | eeedd1bijnor@pvvnl.org |
| EDD 1 Chandpur | eeedd1chandpur@pvvnl.org |
| EDD 1 Dhampur | eeedd1dhampur@pvvnl.org |
These are the official contact details for PVVNL’s Zonal, Circle, and Divisional offices. If you have any complaints, please direct them to the IGR Cell at these PVVNL offices through Jansunwai – UP (Integrated Public Grievance Portal).
Not resolved? You may escalate it to PVVNL’s Head Office.
Head Office, PVVNL
Contact details of the Head Office:
| Designation | Managing Director, PVVNL |
|---|---|
| Phone Number (Office) | 18001803002; +911212665734 (MD Office) |
| md@pvvnl.org, dirtechnical@pvvnl.org | |
| Address | Pashchimanchal Vidyut Vitran Nigam Ltd., Victoria Park, Meerut-250001, UP. |
If your issue is not addressed within the specified time frame by PVVNL officials, you can lodge a complaint with the CGRF Forum at the corresponding Circle or Zonal Offices of PVVNL.
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