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MVVNL: Phone Number, Email, and Register an Electricity Complaint to Madhyanchal Vidyut Vitran Nigam Limited

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Madhyanchal Vidyut Vitaran Nigam Ltd. (MVVNL) is a public utility company that distributes electricity in 19 districts of Uttar Pradesh. It was established in July 2003 as a subsidiary of Uttar Pradesh Power Corporation Ltd. (UPPCL). However, sometimes customers face problems with the power distribution services of MVVNL, such as bill payment, new connection, transformer failure, unresolved higher billing amount, no electricity supply, disrupted service line, etc.

To register an electricity complaint, you can contact the customer service department through a toll-free helpline number or WhatsApp for any queries or grievances. You can also file a complaint online, track a complaint, or apply for compensation for electrical accidents.

If your lodged complaints remain unresolved within the specified timeframe at the initial level sub-station or the sub-divisional office of MVVNL, please escalate the matter to the Consumer Grievance Redressal Forum (CGRF) of MVVNL. Additionally, you can file a complaint with the Electricity Ombudsman of Uttar Pradesh.

Before this, you should escalate the complaint to the Internal Grievance Redressal Cell through “Jansuwai UP (Samadhan)” to the Executive Engineers of the Divisional Offices of Madhyanchal Vidyut Vitran Nigam Limited.

You may also contact or complain with the designated internal grievance cell at the zonal, circle, and divisional offices of MVVNL via email, phone, or other below-provided contact methods.

Lucknow Zone

Contact details of the Zonal Officers of MVVNL:

Designation Chief Engineer, Lucknow Zone
Phone Number +915224044348
Email gmdlucknowmvvnl@gmail.com

1. Superintending Engineer (SE), LKO Circles

Circle Email
EDC-1 Raebareli seedcrb@gmail.com
EDC-Gola seedcgola@gmail.com
EDC-Hardoi edchardoi@gmail.com
EDC-Lakhimpur seedclakhimpur@gmail.com
EDC-Sitapur se.stp09@gmail.com
EDC-Unnao edc.unnao.se@gmail.com

2. Executive Engineer, LKO Divisions

Division Email
Raebareli eeedd1rb@gmail.com
Maharajganj eddmaharajganj366@gmail.com
Lalganj edd3rbl@gmail.com
Dalmau eeedddalmau@gmail.com
Salon eddsalonrbl@gmail.com
Unchahar eeedunchahar@gmail.com
Gola ee.eddgola@gmail.com
Mohammadi ee.eddmdi@gmail.com
Palia ee.eddgola@gmail.com
Hardoi exenedd1hardoi@gmail.com
Sandila eddsandila@gmail.com
Shahbad eddshahabad.hardoi@gmail.com
Mitauli eeedd2lakhimpur@gmail.com
Lakhimpur ee.edd.lakhimpur@gmail.com
Nighasan ee.edd3nighasan@gmail.com
Sitapur eeedd1sitapur@gmail.com
Biswa eddbiswan1017@gmail.com
Mehmudabad edd4sitapur@gmail.com
Unnao division1.unnao@gmail.com
Purwa eeeddpurwa@gmail.com
Bangarmau eddbangarmau@gmail.com
Hasanganj edd5.unnao@gmail.com

Ayodhya Zone

Contact details of the Zonal Officers of MVVNL:

Designation Chief Engineer, Ayodhya Zone
Phone Number N/A
Email fzdzone2007@gmail.com

SE, Ayodhya Circles

Circle Email
Ambedkar Nagar (Akbarpur) edcakbarpur@gmail.com
Barabanki seedcbarabanki@gmail.com
Ayodhya edcfzd2008@gmail.com
Gauriganj edcgauriganj@gmail.com
Sultanpur edc.sltn@gmail.com

Bareilly Zone

Contact details of the Zonal Officers of MVVNL:

Designation Chief Engineer, Bareilly Zone
Phone Number N/A
Email czebareilly@gmail.com

SE, Bareilly Circles

Circle Email
Badaun seedcbdn@gmail.com
Bareilly seedcblyr@yahoo.co.in
Pilibhit seedcpilibhit@gmail.com
Shahjahanpur seedcspn@gmail.com

Devipatan Zone

Contact details of the Zonal Officers of MVVNL:

Designation Chief Engineer, Devipatan Zone
Phone Number N/A
Email devipatan2019@gmail.com

SE, Devipatan Circles

Devipatan Email
Bahraich edcbahraich@gmail.com
Balrampur edcbalrampur@gmail.com
Gonda segonda2010@gmail.com

These are the official contact details for MVVNL’s Zonal, Circle, and Divisional offices. If you have any complaints, please direct them to the IGR Cell at these MVVNL offices through Jansunwai – UP (Integrated Public Grievance Portal).

Not resolved? You may escalate it to MVVNL’s Head Office.

Head Office, MVVNL

Contact details of the Head Office:

Designation Managing Director, MVVNL
Phone Number 18001800440, +915222208737
Fax 05222208769
Email cccmvvnl1912@gmail.com
Address Madhyanchal Vidyut Vitran Nigam Limited, Head Office 4-A, Gokhale Marg, Lucknow – 226001, UP.

If your issue is not addressed within the specified time frame by MVVNL officials, you can lodge a complaint with the CGRF Forum at the corresponding Circle or Zonal Offices of MVVNL.


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