The Goa Police Department is dedicated to the protection and safety of residents and visitors within the state of Goa. The department maintains a commitment to law enforcement, crime prevention, and community partnership.
If you have any grievance or complaint against any police officer, citizen services, or police station, you can contact the Grievance Officers of Goa Police.
How to Register a Complaint with Goa Police Grievance Officers?
The Grievance Officers are senior officers who are designated to receive and redress the complaints of the public. Citizens can file a complaint by using these methods.
- Online: Register a complaint or FIR online to Goa Police
- In-Person: You can visit your nearest Goa Police station to register a complaint or FIR in person.
- Dial 112: In an emergency, call 112 or 100 and email at cstatepolice112@gmail.com.
For specific issues, you may contact a designated Grievance Officer directly. A list of Grievance Officers and their contact information (phone number and email), categorized by district and department is provided below.
Must provide:
- Nature of Complaint: The most appropriate method for your complaint will depend on its type and urgency. Choose the option that best fits your situation.
- Documentation: If applicable, gather supporting documents (photos, records, etc.) to provide when filing your complaint.
Level 1: Superintendent of Police (SP)
The contact details of the grievance officers at level 1 where citizens can escalate the complaints are:
| Grievance Officer, Goa Police | Phone Number, Email, and Address |
|---|---|
| SP (HQ) | Email: sphq@goapolice.gov.in Address: Police Headquarters, Opp. Azad Maidan, Panaji-Goa (403 001). |
| SP, North District | Phone: +918322416100 Email: spn-pol.goa@nic.in Address: Office of Superintendent of Police, (North), Porvorim, Goa |
| SP, South District | Phone: +918322732218 Email: sps-pol.goa@nic.in Address: Office of Superintendent of Police, South Goa |
| SP (Crime) | Email: spcb-pol.goa@nic.in Address: Crime Branch Ribandar near PHC Ribandar/Old GIM Ribandar, Goa. |
| SP (Traffic) | Email: sptraffic@goapolice.gov.in Address: SP, Traffic Altinho, Panaji. |
| SP, SPCR Panaji | Email: cstatepolice112@gmail.com Address: State Police Control Room, Panaji Goa |
| SP, (Coastal Security) | Email: spcoastal@goapolice.gov.in Address: Above Women Police Station, Panaji Goa |
| SP (ATS) | Email: sp.ats@goapolice.gov.in Address: 1st floor, Taleigao Outpost Bldg., Durgawadi, Taleigao |
| SP (ANC) | Email: spanc-pol.goa@nic.in Address: Above Women Police Station, Panaji |
Level 2: Director General of Police (DGP) Office, Goa Police
The Director General of Police (DGP) in Goa acts as the chief administrative officer, responsible for supervising police operations across all areas under the jurisdiction of the Range Inspector General of Police (IGP) and managing the police administration throughout the state.
Initially, citizens can escalate the case to the officer of DIG and IGP Rank at the police headquarters.
If any complaints or cases remain unresolved at lower levels, citizens can escalate the issue to the office of the DGP for further attention.
| Designation, Goa Police | Phone Number, Email, and Address |
|---|---|
| DGP, Goa | Phone: +918322428400 Email: dgpgoa@goapolice.gov.in Address: Police Headquarters, Opp. Azad Maidan, Panaji-Goa (403001). |
| IGP, Goa | Phone: +918322428738 Email: igpgoa@goapolice.gov.in |
| DIGP, Police HQ | Phone: +918322420883 Email: digp.goa@nic.in |
For additional assistance with a specific department in Goa Police, it is important to follow the guidelines set forth by that department. You can contact the Director General of Police’s control room for more guidance.
If you want to file a case, you can do this by e-filing to file a case online to the High Court or district courts.
Alternatively, visiting your nearest police station or consulting with a legal professional, such as a lawyer, can provide further advice and options for legal action.
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