I’ve had xfinity for 1 month. One of the channels was freezing and going out. Called customer service, she couldn’t fix it. She said I’ll send someone out. Ok, at the same time can you have him bring a remote because one of the remotes doesn’t work due to the plastic material tore. She said, ok! Never mentioned, it was going to be a 100.00 charge.
Ridiculous! He came out and the channel still isn’t fixed. Then try to speak with customer service is Ridiculous. When I did get through the lady was totally rude, I had to hang up on her. It’s absolutely ridiculous to be charged for services that’s their problem to begin with.
Terrible, money hungry company.
Xfinity scams
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