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My sim got handed to other person after my 10yrs use

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My airtel sim which i was using handed to other person im a 10yrs old customer of airtel, my number is registered with all official government office everywhere who is responsible for loss or misuse of my details as everything goes to that persom which got registered on that person name.
I went to begumpet head office but they are not willing to disconnect that number..
Airtel is most responsible as im there permanent customer trusting them

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