Verizon on route 66
1030 am 5/30/2024
Worker salesperson flipped the f*** you finger to Customer.
Rude and yelled, didn’t want to help and did not want to show me any phones just wanted to portray with a attitude asking what phone do you want. As a customer this should be presented with gradutitde.
With her attitude still think she is superior in the situation , I stated I’m done with you and got up. And she proceeds to make rude comments as I walked away and I told her I like to report her and she laughed and says go ahead. While she smurks and giggles she then refuses to get a manger for me when I asked several times. I stated to her I’m not yelling and simply asked for manager and she walked around still refusing.
When I asked for manager she stated I will not get you a manger and you can leave holding the door open, while yelling at me stating she will not get a manager, I looked and seen 3 workers not attending anyone.
She continued to yell and tell me to leave awhile I asked for a manager and she kept refusing so I asked another sales person on the floor for a manager, and that person went to get one and asked me to take a seat for manager to come out.
The person yelling at me continues to laugh behind the wall as customers are around knowing she is mocking me. She continues to giggle loudly and speak to another person behind the wall in the store. Before the door clicks behind them. The manger stated we like to have fun, but that exact moment that fun was to insult and refuse a manger to try and justify they like having fun. So fun is treating people with disrespect.
The manger stated it’s not his job to take complaints and file with corporate. He allows his team to yell and flip people off in their store. Unethical manager, Taylor. Since the manger stated this is not his issue and filing a complaint is not his job I need to find help to who will. Besides using BBB for complaints who does this go to if they think it’s okay for serving people in that manner.
