TANGEDCO, Tamil Nadu Electricity Board (TNEB) has Fuse Call Centers in each region. TNEB’s dedicated team of professionals is available to assist you with any fuse-related issues you may be experiencing. Whether you’re dealing with a blown fuse, a faulty fuse box, transformer failure, no power supply, or any other fuse-related concerns, engineers are equipped to provide prompt and efficient solutions.
What type of issues can be reported to the Fuse Call Center?
Customers can complain about the following:
- Fuse replacement and repair
- No power supply
- Transformer failure
- Broken wires or meters
- Fuse box inspection and maintenance
- Electrical safety advice and guidance
- Troubleshooting and diagnostics
- Emergency fuse services
The Electricity Board understands the importance of a reliable power supply for homes and businesses and strives to restore power quickly and safely. The TNEB team is available 24/7 to address fuse-related emergencies and ensure a speedy resolution.
For immediate assistance, please dial the toll-free number 1912 or 0441912. The customer service representatives are standing by to assist you and provide the necessary support.
TANGEDCO Helpline Numbers:
- TNEB Complaint Number: 1912 or +919498794987
- Email: cpro@tnebnet.org
The regional contact details of TNEB fuse call centers are provided below.
If your lodged complaints are not resolved, file a complaint to the divisional office through the online complaint form. Further, you can escalate the matter to the Consumer Grievance Redressal Forum (CGRF) of TANGEDCO.
From Chennai? Contact here:
1. Coimbatore Region
Phone numbers of TNEB fuse call center:
| Fuse Call Center, TNEB | Customer Care Number |
|---|---|
| Coimbatore | +914222492342 +914222492496 +914222492544 +914222492612 +914222492588 +914222492589 +914222492585 |
| Tirupur | +914212478777 / +919445858778 |
| Ooty | +914232443953 |
| Udumalpet | +914252223639 |
2. Erode Region
Phone numbers of TNEB fuse call center:
| Fuse Call Center, TNEB | Customer Care Number |
|---|---|
| Erode | +914242260066 / +919445857205 +919445857206 +919445857207 +919445857208 |
| Salem | +914272414616 / +919445857471 +919445857472 |
3. Madurai Region
Phone numbers of TNEB fuse call center:
| Fuse Call Center, TNEB | Customer Care Number |
|---|---|
| K. Pudur | +914522520603, +914522568670, +914522568671 +914522568672, +919445852916, |
| Assistant Engineer 1 FOC | +914522520601 / +919445852988 |
| Assistant Engineer 2 FOC | +914522520601 / +919445852989 |
4. Tirunelveli Region
Phone numbers of TNEB fuse call center:
| Fuse Call Center, TNEB | Customer Care Number |
|---|---|
| Vadasery, Nagercoil | +914652227484, +914652279910 / +919445859498, +919445859499 |
| AE/FOC / Vadasery, Nagercoil | +914652227484 +914652279910 / +919445859502 |
| Samanathapuram | +914622562900 / +919445859032 +919445859033 +919445859034 |
| AE/FOC / Samanathapuram | +919445859157 |
4. Trichy Region
Phone numbers of TNEB fuse call center:
| Fuse Call Center, TNEB | Customer Care Number |
|---|---|
| Trichy | +914312793672, +914312791467 |
| Karur | +919445854093 |
| Pudukottai | +914322221523 |
5. Vellore Region
Phone numbers of TNEB fuse call center:
| Fuse Call Center, TNEB | Customer Care Number |
|---|---|
| Vellore | +914162210254 / +919487899841, +919487899842 |
| Junior Engineer/FOC | +919445855002 |
6. Viluppuram Region
Phone numbers of TNEB fuse call center:
| Fuse Call Center, TNEB | Customer Care Number |
|---|---|
| Viluppuram | +914146222162 |
| Cuddalore | +914142222529 |
| Panruti | +914142245455 |
WhatsApp Number
Contact by sending a message to the TN Electricity Board Fuse Call Center in your region using the available WhatsApp Number.
| Fuse Call Center, TNEB | WhatsApp Number |
|---|---|
| Salem, Erode, Namakkal | +919445851912 |
| Trichy, Tanjore, Perambalur, Ariyalur, Pudukottai, Tiruvarur, Nagapattinam, Karur | +919486111912 |
| Madurai, Dindugal, Theni, Ramnad, Sivagangai | +919443111912 |
| Kancheepuram, Chengalpet, Tiruvallur | +919444371912 |
| Viluppuram, Thiruvannamalai, Cuddalore | +919445855768 |
| Coimbatore, Tirupur, Nilgiris | +919442111912 |
| Chennai | +919445850829 |
| Tirunelveli, Tuticorin, Kanyakumari, Virudhunagar | +918903331912 |
| Vellore, Dharmapuri, Krishnagiri | +916380281341 |
Thank you for getting help for TANGEDCO’s Fuse Call Center. TNEB is committed to delivering exceptional service and ensuring the safety and reliability of your electrical connections.
If your lodged complaints are not resolved within the specified timeframe, register an online complaint to TANGEDCO and follow the guidelines defined in the citizen charter for the grievance redressal mechanism.
Not satisfied with the final response of the TN Electricity Board? Lodge a grievance to the constituted Consumer Grievance Redressal Forum (CGRF), TANGEDCO.
Finally, you can appeal to the Electricity Ombudsman of Tamil Nadu at TN Electricity Regulatory Commission (TNERC).
