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SBPDCL: Fuse Center Control Room Phone Number and Other Contact Details of South Bihar Power Distribution Company Ltd

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South Bihar Power Distribution Company Ltd. (SBPDCL) is a public utility owned by the Government of Bihar, providing electricity distribution services to the southern region of Bihar. If you encounter issues such as power disruptions, transformer malfunctions, billing concerns, or problems with the service line infrastructure, you can file a complaint with SBPDCL.

For complaints that have not been resolved satisfactorily, you should call to the SBPDCL Customer Care Center, fuse call center/control room (for no power supply) or the Sub-Divisional Officers at the Internal Grievance Redressal Cell (IGRC).

If your complaints are not resolved at Level 1 by the Customer Care, Fault/Fuse Call Center or Sub-Divisional Officers of SBPDCL, you should escalate the matter to the Internal Grievance Redressal Cell (IGRC) at Level 2.

If the issue persists, you may further escalate your grievance to the Consumer Grievance Redressal Forum (CGRF) of SBPDCL. Additionally, if required, you can file a complaint or appeal with the Electricity Ombudsman of Bihar.

Contact details for the Fuse Call Center in each circle, division, and sub-division of SBPDCL are provided below. Customers and industrial clients can contact to the designated engineers or officials via phone, email, or letter.

Patna Control Room, South Bihar Electricity Board

The fuse call center is available in each sub-station of SBPDCL where you can call to register a complaint about faults, no power supply, and other problems related to fuse, service line, and transformers.

1. Ashiana Division

Control Room, SBPDCL Customer Care Number
Ashiana Nagar +917763814441
Khajpura +917033190111
I.G.I.M.S. +917763814443
Vijay nagar +917033190110
PMCH +917033190144

2. Bankipur Division

Control Room, SBPDCL Customer Care Number
University +917033190146
Bankipur -1 +917033190142
Bankipur -2 +919262890037

3. Dakbunglow Division

Control Room, SBPDCL Customer Care Number
Kadamkuan +917033190118
Maurya Lok +917033190123
Exhibition road +917033190120
Station road +917033190122

4. Danapur Division

Control Room, SBPDCL Customer Care Number
Digha +917033190134
Gola road +917033190132
Mes +919264437072
Danapur +917033190124

5. Gardanibagh Division

Control Room, SBPDCL Customer Care Number
Gardanibagh +917033190140
Anisabad +917033190138
Mithapur +917033190137
Beur +919264456084
Jakkanpura +917033190136

6. Gulzarbagh Division

Control Room, SBPDCL Customer Care Number
Patharki mahajid +917033190180
Meena bazar-i +917033190175
Gaighat +917033190177
Meena bazar -ii +917033190176

7. Kankarbagh – I Division

Control Room, SBPDCL Customer Care Number
Bahadurpur +917033190148
Kankarbhagh(e) +917033190154
Hanuman nagar +917033190152
Karbighia(w) +917033190162
Karbighia(e) +917033190158
Kankarbhagh(w) +917033190156
Ashok nagar +917033190160

8. Kankarbagh – II Division

Control Room, SBPDCL Customer Care Number
R K Nagar +917763814568
Khemnichak +917763814497
Gopalpur +917763813900
Kumhrar +917033190150

9. Khagaul Division

Control Room, SBPDCL Customer Care Number
Garikhana +917033190128
Bailey road +917033191347
Khagaul +917033190127
Walmi +917632996771
Phulwarisharif +917033190130

10. New Capital

Control Room, SBPDCL Customer Care Number
MLA Flat +917033190106
Raza Bazaar +919262890044
New Capital +917632996741
Budhha Colony +919262890042
Board Colony +917033190108

11. Pataliputra Division

Control Room, SBPDCL Customer Care Number
Pataliputra colony +917033190116
S.K. Puri +917763814735
Sadakat Ashram +917763814735
A.N. College +917763814735
Rajapur +917763814736
Industrial Area +917033190112

12. Patna City Division

Control Room, SBPDCL Customer Care Number
City chowk +917033190166
Padhri Ki Haweli +917033190164
Katra +917033190171
Maroofganj (s) +917033190168
Maroofganj (n) +917033190169
Malsalami +917033190173

13. Rajendra Nagar

Control Room, SBPDCL Customer Care Number
Musallahpur +917033190194
Saidpur +917033190183
Machuatoli +917033190194
Rajendra Nagar +917033190181

Divisional Control Room, SBPDCL

These are customer care numbers of divisional control rooms of SBPDCL except Patna district region.

Region – 1

Divisional Control Room, SBPDCL Customer Care Number
Amarpur +919264430619
Arrah +917033095836
Arwal +917033095848
Aurangabad +917763813955
Banka +917033095832
Barh +917033095821
Bhabhua +917033095840

Region – 2

Divisional Control Room, SBPDCL Customer Care Number
Bhagalpur (East) +919264437089
Bhagalpur (Urban) +919264437084
Biharshariff (Rural) +919262899366
Biharshariff (Urban) +917033095818
Bihta +917033095833

Region – 3

Divisional Control Room, SBPDCL Customer Care Number
Buxar +917033095837
Daudnagar +919264437077
Dehri +917033095844
Ekangarsarai +917033095814
Fathua +917033095819

Region – 4

Divisional Control Room, SBPDCL Customer Care Number
Gaya(Rural) +917033095808
Gaya(U) +919262595905
Jagdishpur +919264437066
Jamui +917033095828
Jehanabad +917033095806

Region – 5

Divisional Control Room, SBPDCL Customer Care Number
Lakhisarai +917033095824
Manpur +919262391854
Masaurhi +917033095802
Munger +917033095850
Naugachhia +917541814813
Nawada +917033095811

Region – 6

Divisional Control Room, SBPDCL Customer Care Number
Patna Rural +917033095804
Rajauli +917369001361
Rajgir +917033095816
Sasaram +917033095842
Sheikhpura +919262398358
Sherghati +917033095810

You can use these contact details of the control room and customer call center offices of SBPDCL to lodge your electricity complaint.

If your issue remains unresolved, you may escalate your disputed matter to the Head/Corporate Office of SBPDCL (specifically for business or commercial disputes).

Head Office, SBPDCL

Contact details of the Head Office:

Designation Managing Director, SBPDCL
Phone Number +918102721830
Email mdcell.sbpdcl@gmail.com
Address Headquarters, South Bihar Power Distribution Company Ltd., Second Floor, Vidyut Bhawan, Bailey Road, Patna 800001.

If your previously lodged complaints are not resolved to your expectation, you can escalate the complaint to the Consumer Grievance Redressal Forum (CGRF) of SBPDCL and the Electricity Ombudsman of Bihar.

For disputes involving the licensee, you may approach the Bihar Electricity Regulatory Commission (BERC). Additionally, you can file an appeal with the Appellate Tribunal for Electricity (APTEL) for further action.


Reference

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