Madhya Gujarat VIJ Company Ltd. (MGVCL) is a public Discom, owned by the Government of Gujarat, serving the Central Gujarat region. You can complain about the problems regarding the electricity distribution services of MGVCL, such as power outages, transformer failure, billing disputes, or service line infrastructure issues.
Also, contact the MGVCL Customer Care Center (CCC) or Sub-Divisional Officials of the Internal Grievance Cell (IGR) for unresolved complaints.
To register an electricity complaint, visit the link below:
- Online:Â File an electricity complaint to MGVCL
- Helpline Number: 19124, 18002332670
- Email: info.mgvcl@gebmail.com; support.mgvcl@gebmail.com (e-payment)
If your submitted complaints are not resolved at level 1 by the CCC or Sub-Divisional Officers, escalate the matter to the IGR Cell.
Still, not resolved? You can escalate the grievance to the Consumer Grievance Redressal Forum (CGRF) of MGVCL. Further, you may file a complaint or appeal to the Electricity Ombudsman, Gujarat.
Contact details of the internal grievance cell (IGR Cell) in each circle, division, and sub-division of MGVCL are provided below. Customers and industrial clients can call, email, or write to the designated engineers or officials.
Anand Circle
Contact details of the Officers at the Circle Offices of MGVCL:
| Designation | Executive Engineer, Anand Circle |
|---|---|
| Phone Number | +912692247366, +912692247366 |
| anand.tech@gebmail.com |
1. Anand Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Anand Division | Phone: +912692247503 Email: do.anand@gebmail.com |
| Anand (North) Sub Div. | Phone: +912692247803 Email: sdo.anand.north@gebmail.com |
| Anand (South) Sub Div. | Phone: +912692247203 Email: sdo.anand.south@gebmail.com |
| Umreth(Rural) Sub Div. | Phone: +912692276291 Email: umreth.rural@gebmail.com |
| Umreth(Town) S.O. | Phone: +912692276067, +912692276015 Email: sdo.umreth@gebmail.com |
| Bhalej Sub-Div | Phone: +912692286151 Email: sdo.bhalej@gebmail.com |
| Mogri S.O. | Phone: +912692232003 Email: sdo.mogari@gebmail.com |
2. Borsad Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Borsad (O&M) Division | Phone: +912696225055 Email: do.borsad@gebmail.com |
| Anklav Sub Div. | Phone: +912696282607 Email: sdo.anklav@gebmail.com |
| Vasad Sub Div. | Phone: +912692274900 Email: sdo.vasad@gebmail.com |
| Borsad (Rural) Sub Div. | Phone: +912696220111 Email: sdo.borsad.rural@gebmail.com |
| Borsad (Town) Sub Div. | Phone: +912696220021 Email: sdo.borsad.town@gebmail.com |
| Ras Sub Div. | Phone: +912696285020 Email: sdo.ras@gebmail.com |
3. Anand City Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Anand City Division | Phone: +912692245456/+912692245457 Email: do.anand.city@gebmail.com |
| Sardar Sub Div. | Phone: +912692245695 Email: sdo.sardar@gebmail.com |
| Shastri Sub Div. | Phone: +912692246071 Email: sdo.shastri@gebmail.com |
| Vallabh Vidyanagar Sub Div. | Phone: +912692239333 Email: sdo.vvnagar@gebmail.com |
4. Petlad Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Petlad Division | Phone: +912697224936, +919925217863 Email: do.petlad@gebmail.com |
| Petlad (Rural) Sub Div. | Phone: +912697224938 Email: sdo.petlad.rural@gebmail.com |
| Sojitra Sub Div. | Phone: +912697233356, +912697233380 Email: sojitra.rural@gebmail.com |
| Petlad (Town) Sub Div. | Phone: +912697224937, +912697224939 Email: sdo.petlad.city@gebmail.com |
| Tarapur (Rural) Sub Div. | Phone: +912698255623, +918141431789 Email: tarapur.rural@gebmail.com |
| Cambay (Rural) Sub Div. | Phone: +912698221393 Email: sdo.cambay.rural@gebmail.com |
| Cambay (City) Sub Div. | Phone: +912698221354 Email: sdo.cambay.city@gebmail.com |
| Undel | Phone: +912698285116 Email: de.undel.mgvcl@gebmail.com |
Baroda City Circle
Contact details of the Officers at the Circle Offices of MGVCL:
| Designation | Supt. Engineer, Baroda City |
|---|---|
| Phone Number | +912652416270 |
| sebcc.mgvcl@gebmail.com |
1. Vishvamitri East Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Tower Urban | Phone: +912652433777 Email: sdo.tower@gebmail.com |
| Mandvi | Phone: +912652560126, +912652510335 Email: sdo.mandvi@gebmail.com |
| Panigate | Phone: +912652513922 Email: sdo.panigate@gebmail.com |
| Indrapuri | Phone: +912652560066 Email: sdo.indrapuri@gebmail.com |
| Karelibaug | Phone: +912652484491 Email: sdo.karelibaug@gebmail.com |
| Dandiabazar | Phone: +912652420621 Email: sdo.dandiabazar@gebmail.com |
| Sardar Estate | Phone: +912652564715 Email: sdo.sardarestate@gebmail.com |
2. Vishvamitri West Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Alkapuri | Phone: +912652324339, +912652344777 Email: sdo.alkapuri@gebmail.com |
| Fatehgunj | Phone: +912652793533 Email: sdo.fatehgunj@gebmail.com |
| Gorwa | Phone: +912652290773 Email: sdo.gorwa@gebmail.com |
| Akota | Phone: +912652358277 Email: sdo.akota@gebmail.com |
| Gotri | Phone: +912652321777 Email: sdo.gotri@gebmail.com |
| Sama | Phone: +912652712304 Email: sdo.sama@gebmail.com |
| Vasna | Phone: +912652339393 Email: sdo.vasna@gebmail.com |
3. Lalbaug Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Wadi | Phone: +912652583745, +919687611062 Email: sdo.wadi@gebmail.com |
| Lalbaug | Phone: +912652631795, +919879200907 Email: sdo.lalbaug@gebmail.com |
| GIDC | Phone: +912652642382, +919879200912 Email: sdo.gidci@gebmail.com |
| Tarsali | Phone: +912652635677, +919879200927 Email: sdo.tarsali@gebmail.com |
| Baranpura | Phone: +912652420610, +919879200925 Email: sdo.baranpura@gebmail.com |
| Manjalpur | Phone: +912652660667, +917567879132 Email: sdo.Manjalpur@gebmail.com |
Baroda Rural Cirle
Contact details of the Officers at the Circle Offices of MGVCL:
| Designation | Supt. Engineer, Baroda Rural |
|---|---|
| Phone Number | +912652355520, +912652355521 |
| barodaom@gebmail.com |
1. Baroda Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Baroda Division | Phone: +912652321490 Email: eebrddiv.mgvcl@gebmail.com |
| Chhani Sub Div. | Phone: +912652771622, +919978935594 Email: sdo.chhani@gebmail.com |
| Koyli Sub Div. | Phone: +912652231052, +919978935695 Email: sdo.koyali@gebmail.com |
| Savli Sub Div. | Phone: +912666222346, +919879106390 Email: sdo.savli@gebmail.com |
| Desar Sub Div. | Phone: +91266235239, +919925214041 Email: sdo.desar@gebmail.com |
| Waghodia Sub Div. | Phone: +912666822228, +918758375574 Email: sdo.waghodia@gebmail.com |
| Manjusar Indl. Sub-division | Phone: +919979881048, +919979881048 Email: sdo.manjusar@gebmail.com |
| Nadesari sdn | Phone: +912652841511, +912652841511 Email: sdo.nandesari@gebmail.com |
2. Jambuva Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Jambuva Div. | Phone: +918238004285 Email: eejmbdiv.mgvcl@gebmail.com |
| Jambuva Sub Div. | Phone: +918238048584, +918238048584 Email: sdo.jambuva@gebmail.com |
| Karjan-1 Sub Div. | Phone: +912666232240, +912666232240 Email: sdo.karjan1@gebmail.com |
| Karjan-2 Sub Div. | Phone: +912666232015, +912666232015 Email: sdo.karjan2@gebmail.com |
| Mobha Sub Div. | Phone: +91266242242, +918238047323 Email: sdo.mobha@gebmail.com |
| Padra Sub Div. | Phone: +91266222226, +919712993513 Email: sdo.padra@gebmail.com |
| Padra II Sub-division | Phone: +918758830754, +918758830755 Email: sdo.padra2@gebmail.com |
3. Dabhoi Division
Godhra Circle
Contact details of the Officers at the Circle Offices of MGVCL:
| Designation | Supt. Engineer, Godhra |
|---|---|
| Phone Number | +912672262205 |
| segodhra.mgvcl@gebmail.com |
1. Godhra Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Godhra W | Phone: +912672262908, +91267242506, +91267262841 CUG: +919727786880 |
| Godhra R | Phone: +91267243303, +91267260308, +91267262420 CUG: +919727786875 |
| Sahera | Phone: +912670227254, +91267226324 CUG: +919727786883 |
| Godhra E | Phone: +91267260114, +91267260105, +91267261059 CUG: +919727786881 |
| Sant Road | Phone: +91267282521 CUG: +919727786885 |
| Timba | Phone: +8980040577, +8980040477 |
2. Dahod Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Dahod T | Phone: +912673240046, +912673240540 CUG: +919727786856 |
| Dahod R | Phone: +912673240846 CUG: +919727786858 |
| Zalod | Phone: +912679224131 CUG: +919727786861 |
| Limkheda | Phone: +912677222612 CUG: +919727786864 |
| Fatepura | Phone: +912675233040 CUG: +8980027817 |
| Limdi | Phone: +912679236300 |
| Devgadh Baria | Phone: +912678220259 CUG: +919727786866 |
| Dhanpur | Phone: +912677230498 |
3. Halol Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Halol T | Phone: +912676220691 CUG: +919727786843 |
| Halol R | Phone: +912676222647 CUG: +919727786846 |
| Kalol | Phone: +912676235750 CUG: +919727786847, +919727786848 |
| Jambughoda | Phone: +912676241224 CUG: +919727786849 |
| Halol GIDC | Phone: +912676224062 CUG: +919727786851 |
| Ghoghamba | Phone: +912676244000 CUG: +8980014916 |
| Vejalpur | Phone: +912676234045 CUG: +8980022516 |
4. Lunawada Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Lunawada 1 | Phone: +912674250553 CUG: +919727786895 |
| Lunawada 2 | Phone: +912674250153, +91274281353 CUG: +919727786897 |
| Santrampur 1 | Phone: +912675220023, +912675221740 CUG: +919727786901 |
| Santrampur 2 | Phone: +912675220107 CUG: +919727786902 |
| Kothamba | Phone: +912674230022 CUG: +8980029516 |
| Kadana | Phone: +912675237023 |
| Virpur | Phone: +912690277977 |
Nadiad Circle
Contact details of the Officers at the Circle Offices of MGVCL:
| Designation | Supt. Engineer, Nadiad |
|---|---|
| Phone Number | +912682562204 |
| senadiad.mgvcl@gebmail.com |
1. Nadiad (Rural) Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Mahudha | Phone: +912682572508 Email: sdo.mahudha@gebmail.com |
| Dakor | Phone: +912699244273 Email: sdo.dakor@gebmail.com |
| Thasra | Phone: +912699222054 Email: sdo.thasra@gebmail.com |
| Galteshwar | Phone: +912699234054 Email: sdo.galteshwar@gebmail.com |
| Balasinor-1 | Phone: +912690266118 Email: sdo.balasinor@gebmail.com |
| Balasinor-2 | Phone: +912690266479 Email: sdo.balasinor2@gebmail.com |
2. Nadiad City Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Nadiad (East) | Phone: +912682521081 Email: sdo.nadiad.east@gebmail.com |
| Nadiad (West) | Phone: +912682554002 Email: sdo.nadiad.west@gebmail.com |
| Nadiad (Rural) | Phone: +912682581850 Email: sdo.nadiad.rural@gebmail.com |
| Vaso | Phone: +912682585428 Email: sdo.vaso@gebmail.com |
| Chaklasi | Phone: +912682580100 Email: sdo.chaklasi@gebmail.com |
3. Mahemdabad Division
| Division/Subdivision, MGVCL | Contact Details |
|---|---|
| Mahemdabad | Phone: +912694244020 Email: sdo.mehmadabad@gebmail.com |
| Kheda | Phone: +912694222057 Email: sdo.kheda@gebmail.com |
| Limbasi | Phone: +912694283057 Email: sdo.limbasi@gebmail.com |
| Haldharwas | Phone: +912694272660 Email: sdo.haldarwas@gebmail.com |
| Kathlal-1 | Phone: +912691244290 Email: sdo.kathlal@gebmail.com |
| Kathlal-2 | Phone: +912691243513 Email: sdo.kathlal2@gebmail.com |
| Kapadwanj (East) | Phone: +912691253827 Email: sdo.kapadvanj.east@gebmail.com |
| Kapadwanj (West) | Phone: +912691252826 Email: sdo.kapadvanj.west@gebmail.com |
| Kapadwanj (Town) | Phone: +912691253831 Email: sdo.kapadvanj.town@gebmail.com |
You can use these contact details of the Circle, Divisional, and sub-divisional offices of MGVCL to register your complaint.
If not resolved, you may also escalate your disputed matter to the Head/Corporate Office of the MGVCL (specifically, business or commercial disputes).
Head Office, MGVCL
Contact details of the Head Office:
| Designation | Managing Director, MGVCL |
|---|---|
| Phone Number (Office) | +912652310583, +912652310586 |
| info.mgvcl@gebmail.com, md.mgvcl@gebmail.com | |
| Address | Madhya Gujarat VIJ Company Ltd. (MGVCL), Sardar Patel Vidyut Bhavan, Race Course, Vadodara – 390007 |
Still, not resolved? You may escalate the complaint to the CGRF Forum of MGVCL and the Electricity Ombudsman, Gujarat.
You may approach the Gujarat Electricity Regulatory Commission (GERC) for licensee disputes. Further, appeal to the APTEL (Appellate Tribunal).
