Jharkhand Bijli Vitran Nigam Limited (JBVNL) is owned by the state government of Jharkhand. JBVNL is primarily an electricity distribution company in Jharkhand. It serves the Urban, rural, and forest tribal areas of Jharkhand state.
It is a public sector company and is active in almost all regions of the state. Many rural and urban households and industries use electricity provided by the JBVNL.
JBVNL Electricity Distribution Circles and Divisions in Jharkhand:
- Ranchi
- Gumla
- Khunti
- Simdega
- Lohardaga
- Medninagar
- Daltonganj
- Garhwa
- Latehar
- Jamshedpur
- Chaibasa
- Saraikela
- Chakardharpur
- Adityapur
- Ghatshila
- Hazaribagh
- Chatra
- Ramgarh
- Kuju
- Giridih
- Koderma
- Dumka
- Jamtara
- Sahebganj
- Pakur
- Deoghar
- Godda
- Dhanbad
- Nirsa
- Govindpur
- Jharia
- Chas
- Loyabad
- Tenughat
In many regions, due to some reasons, customers face the issue of power outages, sparks, and many other problems. Many customers that live in forest areas face frequent power supply disruptions and they don’t know where to lodge their complaints of electricity outages.
At Complaint Hub, Any customer of JBVNL in Jharkhand can lodge complaints related to power supply outages, electricity transformer failures, online, complaints related to cash payment of bills, discounts or issues in arrear of bill issues, new connection, or any other complaints related to electricity services by JBVNL.
You can register your complaints on the customer care toll-free helpline numbers, WhatsApp numbers, or e-mail of JBVNL, Jharkhand which is provided below for your convenience.
If any consumer of JBVNL electricity wants to lodge an online complaint on the official portal on the direct grievance page then customers can use the details that are provided below in the table. Lodge a complaint and keep the reference number for further action.
If you have not satisfied with the resolution of the complaint or have not resolved yet can visit and lodge a grievance to Consumer Grievance Redressal Forum (CGRF) on the Jharkhand Electricity Regulatory Commission portal.
All information and data of JBVNL are verified by Complaint Hub, you can raise your concerns on the helplines that are provided below.
| JBVNL Electricity Complaint Redressal Time | Immediate (24×7) or take 7 to 60 working days (Depending on the Issue) |
| Grievance Redressal Fee | No charges (₹0/-) |
Helplines of JBNVNL to Register Complaints of Electricity-Related Issues in Jharkhand
Register your complaints of electricity supply outages or any other issues related to electrical power services on the toll-free customer care helpline numbers of JBVNL Electricity Board in Jharkhand. Click on the customer care numbers to call directly from the dialer.
JBVNL Electricity Customer Care Helpline Numbers:
| JBVNL Complaint Number | 1912 1800-345-6570 1800-123-8745 |
| Local Zone Official Contact Numbers | View Contact Numbers |
Lodge Online Complaint of JBVNL Electricity Services
Any customer of JBVNL can lodge an online complaint about the electricity services issues in their areas or any other related concerns. An online complaint can be registered by e-mail, Twitter, or the official portal of JBVNL, Jharkhand.
Visit the links that are available below to fill out the complaint form and note down the reference number of your submitted complaint to track your status.
Links to lodging online electricity complaints of JBVNL:
| contactus@jbvnl.co.in | |
 md_jbvnl |
|
| Lodge online electricity complaint | Lodge complaint |
| Track Complaint Status | Visit Tracking Page |
| Regsiter for JBVNL Online Account | Register on JBVNL |
| Consumer Grievance Redressal Forum, JBVNL | Lodge your Grievance |
| Electricity Ombudsman, Jharkhand | File Petition |
| Pay Online Electricity Bill | Pay Now |
| Apply Online New Electricity Connection | Apply Now |
Lodge Complaint to JBVNL (JSEB) for these issues
Complaints related to:
- JBVNL electricity bill-related issues – Any queries or concerns regarding the amount of electricity bill, payment options (online or offline), due amount, or any other bill-related issues.
- JBVNL new electricity connection – Sanctioning of new connections or any documents required for new connections and any queries regarding the Sabhaugya Scheme.
- Power failure or voltage– Power outages in your area, transformer blast or sparking, voltage fluctuations, or any other issues related to power supply.
- Meter-related– Any complaints related to domestic or smart meters, meter defects, reading and supply issues, and streetlight issues.
- Other types of complaints – Emergency issues, power theft, refunds, incentives, reductions, or rebates in the bill amount, and any other complaints not covered in the above categories.
Resource:
- Jharkhand Bijli Vitran Nigam Limited – jbvnl portal
- Jharkhand State Electricity Regulatory Commission – jserc portal
