HP (Hewlett Packard) India is a subsidiary of HP Inc., a multinational Technology Company in personal computing and printing. HP has various electronic products, such as laptops, desktops, printers, headsets, and other accessories, for both home and business use.
Have complaints about HP devices? Get hassle-free support for your HP devices in India! Connect via a toll-free customer care number, WhatsApp/Email, or live chat. Quickly resolve technical issues or file a complaint online for a user-friendly and faster response.
Resolve HP Products/Service issues related to:
- HP Care Pack: To upgrade the standard warranty of devices, available with next business day onsite service, accidental damage protection, active care, defective media retention, and travel support.
- HP Support Assistant: To contact an HP agent, and access diagnostic tools and solution center.
- HP Authorized Service Center: To repair and maintenance for the HP devices/products.
- HP Store: HP India Sales Pvt Ltd, to shop online, bulk business deals, and premium electronic device services.
Level 1: Customer Care, HP India
Time: 9 AM – 5:30 PM
| HP, India | Customer Care Service |
|---|---|
| Helpline Number | 18002587170 (toll-free) |
| Phone Number | 18602583079 (toll-free) |
| HP Tech Support | 18448141800 |
| Message: 18335950700 | |
| Live Chat | Available (Connect) |
| Online Support | Website: Contact HP, India |
| Business Support | Click to complain |
Note: To repair the devices (in warranty or out of warranty), contact the nearest “HP Authorized Service Center” with your HP device.
Online HP Store Help:
For HP Store assistance, Home Customer Support to individuals, while Business Customer Help serves professionals. Engage with Live Experts for real-time support. Contact the Order Support team with inquiries, and for seamless resolutions of returns, refunds, and invoices.
Encounter any concerns with the online HP Store? Whether you’re an individual or a business customer, explore device solutions at the HP Store. For inquiries about sales, online orders, and after-sales technical support, connect with HP through the HP customer care number, email, or online complaint form. Also, get help for technical support with a smooth and satisfactory experience with HP.
Time: 9 AM – 5:30 PM / Working Days
| HP Online Store, India | Customer Care |
|---|---|
| Helpline Number (Personal Device) | 18001084747 (toll-free) |
| WhatsApp Number | 18337500500 |
| hpstoreindia@customerservice.team | |
| HP Business Support | 18001084746 |
| Email (Business) | in.contact@hp.com |
| Online Support | Website: HP Shop – Click to Complain |
Note: If your raised complaint or issue persists after Level 1 support, please escalate it to Level 2 of HP Support to resolve your technical/device issue.
Don’t forget to note down the ticket/reference number of the lodged complaint with HP.
Level 2: Grievance Officer/Manager, HP India
| Designation | Grievance Officer, HP India |
|---|---|
| opsmanager@hp.com | |
| Contact | Click Here |
| Service Centre | Contact Authorized Service Center |
If you remain dissatisfied with the final resolution or services from HP, lodge your complaint to the National Consumer Helpline (NCH), Ministry of Consumer Affairs, Government of India.
Level 3: Consumer Commission, India
In India, the apex authority for consumer protection is the Consumer Disputes Redressal Commission (NCDRC). Established to ensure fairness in transactions and the protection of consumer rights, the NCDRC resolves disputes related to purchases, and the quality of products sold by HP.
If you encounter issues with HP India, think of lodging a formal consumer complaint with the NCDRC.
- National Consumer Helpline (NCH), Ministry of Consumer Affairs (for informal complaints)
- National Consumer Disputes Redressal Commission (NCDRC), E-DAKHIL
Legal Action:
Furthermore, you can take legal action against HP India by approaching the respective regulatory authority, such as:
- For business or trade disputes with HP, approach the Competition Commission of India (CCI)
- File a case online by E-Filing to High/District Court
Before filing a legal case in judicial court, one must take legal advice from an expert or lawyer.
