Chamundeshwari Electricity Supply Corporation Ltd (CESC) is a state-owned utility that oversees the distribution of electricity throughout Mysore and surrounding areas in Karnataka. You can report concerns including power outages, transformer breakdowns, billing issues, or any complications with service line infrastructure directly to CESC Mysore.
To register an electricity complaint, visit the link below:
- Online: File an electricity complaint to CESC
- Helpline Number: 1912, +918212461030
- Email: cccd@cescmysore.org
If your grievances are not resolved, you can contact the CESC Mysore Customer Care Center or complain to the Circle and Sub-Divisional Officials of the Public Grievance Cell (PGC) at the following levels:
- Level-1: Sub-Divisional Assistant Engineer
- Level-2: Senior Executive Engineer – Electrical Division-Incharge
- Level-3: Superintending Engineer/Chief Engineer-Incharge
Should the issues persist unresolved, you can escalate your grievance to the Consumer Grievance Redressal Forum (CGRF) of CESC. Furthermore, you may file a complaint or appeal with the Electricity Ombudsman of Karnataka.
Contact information for the Public Grievance Cell (PGC Cell) across each circle and division of CESC is provided below for both residential customers and industrial clients, who may call, email, or write to the designated engineers or officials as necessary.
Mysore Zone
Contact Details of Zonal Office of CESC:
| Designation | Chief Engineer, Mysore Zone |
|---|---|
| Phone Number | +918212344093 |
| ceez@cescmysore.org | |
| Address | Office of the Chief Engineer (Electy), O&M Zone, CESC, Beside 66/11KV MUSS Dattagalli Ring Road, Kanakadasa Nagar Mysuru-570023. |
1. Circle – Mysuru
| Circle/Division, CESC | Phone No., Email, and Address |
|---|---|
| Circle- Mysuru, CESC | Phone No.: +918212462131 Email: seemys@cescmysore.org Address: Superintending Engineer(El), O&M Circle, CESC Kuvempunagar Mysore-570023 |
| N R Mohalla Division | Phone No.: +918212434165 Email: eeenrm@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Sri Harsha road, Mysuru-570001 |
| V V Mohalla Division | Phone No.: +918212416380 Email: eeevvm@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, VV Mohalla, Mysuru-570002 |
| Nanjangud Division | Phone No.: +918221225544 Email: eeengd@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Ooty-Mysuru road, Sujathapuram Nanjangudu-571301 |
| Hunsur Division | Phone No.: +918222252715 Email: eeehun@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Hunsur-571105 |
| K R Nagara Division | Phone No.: +918223297997 Email: eeekrnagara@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, K.R.Nagar-571602 |
2. Chamarajanagara-Kodagu Circle
| Circle/Division, CESC | Phone No., Email, and Address |
|---|---|
| Chamarajanagara-Kodagu Circle | Phone No.: +918212420850 Email: seechnkodagu@cescmysore.org Address: Superintending Engineer(El), Chamarajanagar-Kodagu O&M Circle CESC, Sri Harsha Road, Mysuru-570001 |
| Chamarajanagara Division | Phone No.: +918226222119 Email: eeechn@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Chamarajanagar-571313 |
| Kollegala Division | Phone No.: +918224253230 Email: eeekgl@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Kollegala-571440 |
| Madikeri Division | Phone No.: +918272224701 Email: eeemdk@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Madikeri-571201 |
3. Mandya Circle
| Circle/Division, CESC | Phone No., Email, and Address |
|---|---|
| Mandya Circle | Phone No.: +918232225301 Email: seemdy@cescmysore.org Address: Superintending Engineer(El), O&M Circle, CESC Mandya-571401 |
| Mandya Division | Phone No.: +918232225301 Email: eeemdy@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Mandya-571401 |
| Madduru Division | Phone No.: +91823233611 Email: eeemdr@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Maddur-571428 |
| Pandavapura Division | Phone No.: +918236255390 Email: eeeppura@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Pandavapura-571434 |
| KR Pete Division | Phone No.: +919480844740 Email: eeekrpete@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, K.R.Pete-571426 |
| Nagamangala Division | Phone No.: +918234286945 Email: eeengl@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Nagamangala-571432 |
Hassan Zone
Contact Details of Zonal Office of CESC:
| Designation | Chief Engineer, Hassan Zone |
|---|---|
| Phone Number | +9181722344093 |
| ceehsnzone@cescmysore.org | |
| Address | Office of the Chief Engineer (Electy), O&M Zone, CESC, Transmission Station, Ground Floor, Santhepete, B.M Road. Hassan-573201. |
1. Hassan Circle
| Circle/Division, CESC | Phone No., Email, and Address |
|---|---|
| Hassan Circle | Phone No.: +918172268465 Email: seehsn@cescmysore.org Address: Superintending Engineer(El), O&M Circle, CESC Hassan-573201 |
| Hassan Division | Phone No.: +918172268465 Email: eeehsn@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Hassan-573201 |
| Sakaleshapura Division | Phone No.: +919480841177 Email: eeeskp@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Sakaleshpura-573127 |
| Channarayapattana Division | Phone No.: +918176252439 Email: eeecrp@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Channarayapatna-573116 |
| Arasikere Division | Phone No.: +918174234810 Email: eeeask@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Arasikere-573103 |
| Holenarasipura Division | Phone No.: +918175273833 Email: eeehnp@cescmysore.org Address: Executive Engineer(El), O&M CESC, Divisional Office, Holenarsipura-573211 |
You can complain via phone number or email using the contact details of the Customer Care Center at the Circle, Divisional, and Sub-divisional offices of CESC Mysore to submit your electricity complaint.
If your issue remains unresolved, you may escalate the matter to the Head/Corporate Office of CESC, particularly for business or commercial disputes.
Head Office, CESC Mysore
Contact details of the Head Office:
| Designation | Managing Director, CESC |
|---|---|
| Phone Number | +918212417101 (Office), +918212461030 (CCC) |
| md@cescmysore.org | |
| Address | Headquarters, CESC Mysore, Corporate Office, #29, Vijayanagara 2nd Stage, Hinkal, Mysuru-570017 |
If your grievances remain unaddressed, you should escalate the complaint to the Consumer Grievance Redressal Forum of CESC Mysore and the Electricity Ombudsman of Karnataka.
For commercial disputes involving CESC, you can approach the Karnataka Electricity Regulatory Commission (KERC). Furthermore, you have the option to file an appeal with the Appellate Tribunal for Electricity (APTEL) for additional measures.
