Call the toll-free Redbus customer care numbers of your region, e-mail your concern, or file an online complaint to the support team. Not satisfied/resolved within 30 days? Don't worry! Escalate the matter to Grievance Officer, Redbus.
At the divisional office of Indian Railways in the concerned zone, you can lodge a grievance to the ADRM, if your issues are not resolved by the level 1 customer care executive, appointed officers, and online complaint portal Rail Madad.
you can know the right procedure to lodge a complaint at the helplines of the Indian Railways (Madad) and also can use the given helplines to file a grievance. The time limit for various service execution is also mentioned. You can use all this information to resolve your issues.
