Bangalore Electricity Supply Company Limited (BESCOM) is a government-owned distribution company (Discom) that manages electricity distribution across Bangalore and parts of Karnataka. You can report issues such as power outages, transformer failures, billing discrepancies, or problems with service line infrastructure to BESCOM.
To register an electricity complaint, visit the link below:
- Online: File an electricity complaint to BESCOM
- Helpline Number: 1912
- Email: helpline@bescom.co.in, helplinebescom@gmail.com
If your complaints remain unresolved, you can reach out to the BESCOM Customer Care Center (CCC) or contact the Circle and Sub-Divisional Officials of the Public Grievance Cell (PGR) at these levels:
- Level-1: Sub-Divisional Office-Incharge
- Level-2: Senior Executive Engineer – Electrical Division-Incharge
- Level-3: Superintending Engineer/Chief Engineer-Incharge
If the issues are still unresolved, you can further escalate your grievance to the Consumer Grievance Redressal Forum (CGRF) of BESCOM. Additionally, you may file a complaint or appeal with the Electricity Ombudsman of Karnataka.
Contact Details for the Public grievance cell (PGR Cell) of each zone and division of BESCOM are provided below for both residential customers and industrial clients, to call, email, or write to the designated engineers or officials as needed.
1. Bangalore City North Zone
1. Zonal Office:
| Designation | Chief Engineer, Bangalore City North Zone |
|---|---|
| Phone Number | N/A |
| ceenz@bescom.co.in | |
| Address | Chief Engineer, Bengaluru Metropolitan Area Zone NORTH(BESCOM), #8, Aparanji Building Nandidurga Road, Benson Town, Bangalore-560046. |
2. Divisional Offices:
| Executive Engineer (EE), BESCOM Division | Contact Details |
|---|---|
| EE, Shivajinagar | Phone: +918025493008 Email: eeshivajinagar@bescom.co.in Address: Executive Engineer, Aparanji Upscale, BESCOM, Ground Floor, Nandidurga Road, Benson Town, Bengaluru-560048 |
| EE, Indiranagar | Phone: +918025207071 Email: eeindiranagar@bescom.co.in Address: Executive Engineer, BESCOM, B’ Station, M.G. Road, B’lore-01, Karnataka-560008 |
| EE, Whitefield | Email: eewf.work@gmail.com Address: 3rd Floor, Above A2B Hotel, Hope Farm Signal, Whitefield, Bangalore – 560066 |
| EE, Vidhanashoudha | Phone: +918022353680 Email: eevidhanasoudha@bescom.co.in Address: Executive Engineer BESCOM No 32/1, 3rd Floor, Crescent Towers, Crescent Road, Madhavanagar, Bengaluru – 560001 |
| EE, Peenya | Phone: +918028365466 Email: eepeenya@bescom.co.in Address: Executive Engineer BESCOM #66, 6th Main, Near UCO Bank, 3rd Phase, Peenya, Bengaluru – 560058 |
| EE, Malleshwaram | Phone: N/A Email: eemalleshwaram@bescom.co.in Address: Executive Engineer BESCOM 13th Cross, Malleswaram, Bengaluru – 560003 |
| EE, Hebbal | Phone: +918023516893 Email: eehebbala@bescom.co.in Address: Executive Engineer BESCOM UAS Campus, Near 220Kv Station, Hebbal, Bengaluru – 560024 |
| EE, Jalahalli | Phone: N/A Email: eejalahalli@bescom.co.in Address: Executive Engineer (Com. O&M), BESCOM, Near BEL Circle, Opp HMT Hospital, Jalahalli, B’lore-13 |
2. Bangalore City South Zone
1. Zonal Office:
| Designation | Chief Engineer, Bangalore City South Zone |
|---|---|
| Phone Number | +918022113868 |
| cebmaz@bescom.co.in | |
| Address | Chief Engineer, Bengaluru Metropolitan Area Zone (BESCOM), No 14/3, 3rd Floor, Maharshi Aravinda Bhavan, CFC Building, Nrupathunga Road, Bengaluru-560001. |
2. Divisional Offices:
| Executive Engineer (EE), BESCOM Division | Contact Details |
|---|---|
| EE, Koramangala | Phone: +918025631788 Email: eekoramangala@bescom.co.in Address: Executive Engineer, BESCOM No 6, 7th Main Road, 80 feet Road, Koramangala, Bengaluru – 560034 |
| EE, Jayanagar | Phone: +918026711499 Email: eejayanagar@bescom.co.in Address: Executive Engineer, BESCOM 23rd Main Road, 27th cross, Banshankari 2nd stage, Bengaluru – 560070 |
| EE, HSR Layout | Phone: +918022584382 Email: eehsrlayout@bescom.co.in Address: Executive Engineer BESCOM 1st Floor, 17th cross, 24th main road, HSR Layout 2nd Sector, Bengaluru – 560102 |
| EE, Rajajinagar | Phone: +918023132292 Email: eerajajinagar@bescom.co.in Address: Executive Engineer (Com. O&M), BESCOM, Opp Shivanahalli Bus Stop, Near ESI Hospital, West Of Chord Road, Rajaji Nagar, B’Lore-10 |
| EE, Rajarajeshwarinagara | Phone: +918026746875 Email: eerajarajeshwarinagara@bescom.co.in Address: Executive Engineer BESCOM 1st Floor, Near Police Station, Mysore Road, Byatarayanapur, Bengaluru – 560026 |
| EE, Kengeri | Phone: +918028488868 Email: eekengeri@bescom.co.in Address: Executive Engineer BESCOM 1st Floor, TTMC Building, Mysuru Road, Above Kengeri Satellite bus stop, Kengeri, Bengaluru – 560060 |
3. Bangalore Rural Zone
1. Zonal Office:
| Designation | Chief Engineer, Bangalore Rural Zone |
|---|---|
| Phone Number | +918023500117 |
| cebraz@bescom.co.in | |
| Address | Chief Engineer, Bengaluru Rural Area Zone (BESCOM)#1-4/3, 5th floor, Rajajinagar IT Park, Rajajinagar Industrial Estate, Bengaluru – 560001. |
2. Divisional Offices:
| Executive Engineer (EE), BESCOM Division | Contact Details |
|---|---|
| EE, Nelamangala | Phone: +918027725644 Email: eenelamangaladivision@bescom.co.in Address: Executive Engineer, BESCOM BH.Road, Nelamangala – 562123 |
| EE, Hosakote | Phone: +918028562559 Email: eeyelahankadivision@bescom.co.in Address: Executive Engineer, BESCOM, Opposite to Nalapaka Hotel, KEB Circle, Hosakote-562114. |
| EE, Ramanagar | Phone: +918027273521 Email: eeramanagardivision@bescom.co.in Address: Executive Engineer, BESCOM Post office Road, Opposite Post Office, Ramanagar – 562159 |
| EE, Kanakapur | Phone: +918027522440 Email: eekkp@bescom.co.in Address: Executive Engineer, BESCOM Kuru Pet, Sangam Road, Kanakapura – 562117 |
| EE, Chandapur | Phone: +918027835961 Email: eechandapuradivision@bescom.co.in Address: Executive Engineer, BESCOM Near Anekal Road, Beside A.N.R. Choultry, Chandapura, Bengaluru – 560099 |
| EE, Magadi | Phone: +918277893905 Email: eemagadi@gmail.com Address: Near PWD Office, Baichapur Road, Magadi Town-562120 |
| EE, Kolar | Phone: +918152222607 Email: eekolardivision@bescom.co.in Address: Executive Engineer, BESCOM, MB Road, Kolar Town – 563101 |
| EE, Chikkaballapur | Phone: +918156270870 Email: eechikkaballapura@bescom.co.in Address: Executive Engineer, BESCOM, BB Road, Opposite to Head Post Office, Chikkaballapura Town – 562101 |
| EE, KGF | Phone: +918153275533 Email: eekgfdivision@bescom.co.in Address: Executive Engineer, BESCOM Champion Reefs, K.G.F Town – 563117 |
| EE, Chinthamani | Phone: +918154251105 Email: eechinthamanidivision@bescom.co.in Address: Executive Engineer, BESCOM Near Anjaneya Reddy Kalyan Mantapa, Chintamani Town – 563125 |
4. Chitradurga Zone
1. Zonal Office:
| Designation | Chief Engineer, Chitradurga Zone |
|---|---|
| Phone Number | +918194231466 |
| cectaz@bescom.co.in | |
| Address | Chief Engineer, Chitradurga Area Zone (BESCOM) Zonal Office, Turuvanuru Road, Opposite RTO Office, Chitradurga – 577501. |
2. Divisional Offices:
| Executive Engineer (EE), BESCOM Division | Contact Details |
|---|---|
| EE, Tumakur | Phone: +918162278491 Email: eetumkur@bescom.co.in Address: Executive Engineer, BESCOM Dr. Shivakumar Swamiji Circle, BH Road, Tumakuru Town – 572102 |
| EE, Tipatur | Phone: +918162278491 Email: eetumkur@bescom.co.in Address: Executive Engineer, BESCOM Behind B.H. Road, Opposite LIC Office, Tipatur Town – 572202 |
| EE, Madhugiri | Phone: +918137282529 Email: eemadhugiri@bescom.co.in Address: Executive Engineer, BESCOM 1st Floor, Near Sira Gate, Main Road, Madhugiri Town – 572132 |
| Asst. EE, Kunigal | Phone: N/A Email: eeeKunigaldvn@gmail.com Address: Asst. Executive Engineer,(Com. O&M), BESCOM, City Sub-Division, Opp. Govt Hospital, Kunigal-572130 |
| EE, Davanagere | Phone: N/A Email: eedavanagere@bescom.co.in Address: Executive Engineer, BESCOM Near Ambedkar Circle, Hadadi Road, Davanagere Town – 577001 |
| EE, Harihara | Phone: +918192247348 Email: eeharihara@bescom.co.in Address: Executive Engineer, BESCOM Old PB Road, Harihara Town – 577601 |
| EE, Chitradurga | Phone: N/A Email: eechitradurga@bescom.co.in Address: Executive Engineer, BESCOM Near DC Office, Chitradurga Town – 577501 |
| EE, Hiriyuru | Phone: +918193229533 Email: eehiriyuru@bescom.co.in Address: Executive Engineer, BESCOM Near TB Circle, Chelkere Road, Hiriyuru Town – 577598 |
You can call or email using the contact details of the Circle, Divisional, and Sub-divisional offices of BESCOM to submit your electricity complaint.
If your issue is not resolved, you may escalate the dispute to the Head/Corporate Office of BESCOM, especially for business or commercial disputes.
Head Office, BESCOM
Contact details of the Head Office:
| Designation | Managing Director, BESCOM |
|---|---|
| Phone Number | +918022085093 (Office) |
| md@bescom.co.in, chairmancgrf@bescom.co.in | |
| Address | Headquarters, Bangalore Electricity Supply Company Limited, K.R.Circle, Bangalore-560001. |
If your lodged grievances remain unresolved, escalate the complaint to the Consumer Grievance Redressal Forum of BESCOM and the Electricity Ombudsman of Karnataka.
For commercial disputes involving BESCOM, you may approach the Karnataka Electricity Regulatory Commission (KERC). Additionally, you may file an appeal with the Appellate Tribunal for Electricity (APTEL) for further action.
