Bajaj Electricals Limited is a prominent Indian Consumer Appliances and Lighting Solutions company, headquartered in Mumbai. It is a subsidiary of Bajaj Group. The electric products include home essentials, food preparation, home comfort, etc.
Some of the electric products are:
- Home Comfort: Room/water heaters, Air coolers, and Irons
- Home Essentials: Ceiling/table/wall fans and Lighting LEDs/Bulbs
- Food Preparation: Mixer, juicers, blenders, choppers, tea maker, kettles, etc.
- Cooking Essentials: Electric rice cooker, gas stoves, induction, microwave oven, cookware, etc.
- Nirlep: Pressure cookers, tawas, pans, casserole, kadhais, gift sets, etc.
- Others: Many other electrical equipment and spare parts.
Have complaints about these Bajaj electric products? At Complaint Hub, get all the verified customer helplines or Bajaj service centres to register your complaint about defective, broken, or non-working electric equipment including warranty, payments, and service requests.
Call the Bajaj helpline number, email, or lodge an online complaint to resolve your issues using the links below in the tables.
Grievance Fee & Resolution Period:
| Registration Fee | No Charges (0) |
| Resolution Period | 7 to 30 days (Read the customer service policy of Bajaj Electricals) |
Still, not resolved? Escalate the unresolved complaint to the Head of Customer Service or appointed Grievance Officer (in case of online Bajaj shopping) at Bajaj Electricals Ltd. For the violation of consumer rights, file a complaint to the National Consumer Helpline (NCH).
Level 1: Customer Care, Bajaj Electricals
According to the customer service policy of Bajaj Electricals, customers can register a complaint about electrical products, electronics, and other associated services through the customer care number, email, or message on WhatsApp.
Provide these details to lodge your complaint:
- Order ID (If ordered online)
- Serial/QR Code Number of Product (If required)
- Nature of complaint
- Copy of bill or e-invoice with purchase date
- Description of the complaint with supporting documents or an image of the product or defective items (if required)
Bajaj Electricals Customer Care Number
Register a complaint by calling the toll-free customer care numbers. All the Bajaj helpline numbers are provided below, click on the numbers to call customer care.
| Bajaj Electrics Complaint Number | +912241280000 |
| Bajaj Customer Care Number | 1800222252 (Cancel Order) |
| WhatsApp Number | +917039920000 |
| consumercare@bajajelectricals.com | |
| Email (Online Shop) | response@bajajelectricals.com |
Note: Have a complaint about Bajaj Finance? Register a complaint to Bajaj Finserv Ltd.
Lodge Online Complaint on Bajaj Electricals
Customers can lodge online complaints related to electric or electronic products or warranty services to Bajaj Electricals with the help of Complaint Hub. You can visit the links below, fill out the complaint form, and submit it.
Keep the reference number to track the status.
| consumercare@bajajelectricals.com | |
| Register Online Bajaj Complaint | Register Complaint |
| Request Service Online (center) | Click to request |
| Register Bajaj Product (Warranty) | Click Here |
Level 2: Head of Customer Service, Bajaj Electricals Ltd
If your lodged complaints related to the product or Bajaj Electrical service centres are not resolved to your satisfaction at level 1 or previous customer support, then you can email or write to the Head of Customer Service at the Head Office of Bajaj Electricals Ltd.
With reference/ticket number, contact the Head Office here:
| consumercare@bajajelectricals.com, support@bajajelectricals.com | |
| Online Form | File a complaint |
| Address | Head Office – Bajaj Electricals Limited, Rustomjee Aspire, 7th Floor, Bhanu Shankar Yagnik Marg, Sion East, Mumbai- 400022. |
If not resolved, you can file a consumer complaint to the Consumer Court or regulatory authority.
Regulatory Authority
If you believe Bajaj Electricals violated your consumer rights, demand compensation by filing a consumer complaint.
- For ISI (Indian Standards Institution) Mark: Register a complaint online to the Bureau of India Standards (BIS), Ministry of Consumer Affairs.
- Consumer Disputes: File complaints with the National Consumer Helpline (NACH) of the Department of Consumer Affairs.
- Concerns with Finance, EMI, and Loans: Lodge financial complaints with the Banking Ombudsman, RBI.
Consumer Commission
Depending on the amount, lodge your complaint to NCDRC or the State/District Consumer Commission through E-DAAKHIL. To file an online appeal, click the provided link:
Click: File an appeal to the Consumer Commission (NCDRC) by E-DAAKHIL
This can cover disputes related to warranty, service/product quality, or concerns with Bajaj Electricals.
Legal Action
Are you not satisfied with the final decisions/orders of Bajaj Electricals Ltd or the regulatory bodies/commission? You may take legal action. Click the link below to file a case online:
Click: File a case online by e-filing to District/High Courts.
Important Note: Before taking legal action, must take legal advice from professionals to understand the laws and your rights including the legal process and alternatives.
